topic RE: Netsight 4.4.0.106 Function Compass in ExtremeCloud IQ- Site Engine Management Center

Netsight 4.4.0.106 Function Compass

Helio_Jose_Erha — Wed, 27 Aug 2014 18:18:00 GMT

We have switches B5/C5 on our site. Some show the informations, others no. Firmware version is equal for all. What is the problem ?

RE: Netsight 4.4.0.106 Function Compass

Ronald_Dvorak — Wed, 27 Aug 2014 18:27:00 GMT

Could you please attach a screenshot to give us a better unterstanding of the problem.

RE: Netsight 4.4.0.106 Function Compass

Helio_Jose_Erha — Wed, 27 Aug 2014 18:51:00 GMT

Compass OK...

Compass NOK

In two screenshots, search log is OK.

RE: Netsight 4.4.0.106 Function Compass

Ronald_Dvorak — Wed, 27 Aug 2014 20:29:00 GMT

Could you please let me know whether it works for the devices..
- 10.66.112.1
- 10.66.112.66
- 10.66.112.71
Thanks

RE: Netsight 4.4.0.106 Function Compass

Helio_Jose_Erha — Wed, 27 Aug 2014 21:34:00 GMT

This problem is only with B5/C5 types and of different sites. IP 10.66.112.1 is chassi S8. IPs 10.66.112.66 and 71 are B5.
Thanks

RE: Netsight 4.4.0.106 Function Compass

Ronald_Dvorak — Wed, 27 Aug 2014 21:52:00 GMT

Might be that the Client SNMP requests can't reach the device but as I don't have details about the network I'm not sure about it.
Could you enable "redirect Client/Server SNMP Connections" and check whether the behavior change.
You'd find the settings in > Tools > Options > Client Connections

RE: Netsight 4.4.0.106 Function Compass

Helio_Jose_Erha — Wed, 27 Aug 2014 22:20:00 GMT

This problem is only with B5/C5 types and of different sites. IP 10.66.112.1 is chassi S8. IPs 10.66.112.66 and 71 are B5.
Thanks

RE: Netsight 4.4.0.106 Function Compass

Helio_Jose_Erha — Thu, 28 Aug 2014 21:44:00 GMT

Unsuccessfully your suggestion for SNMP configuration. Thanks.

RE: Netsight 4.4.0.106 Function Compass

Brian_Anderson3 — Fri, 29 Aug 2014 01:44:00 GMT

I believe I've run into this issue. It is supposed to be fixed in 5.1.153 -
Corrected an issue that prevented the ctAlias Compass search from working correctly on some versions of Stackable firmware.

RE: Netsight 4.4.0.106 Function Compass

Helio_Jose_Erha — Thu, 16 Oct 2014 18:51:00 GMT

One new information, now running version 6.1.0.157. Same problem with version 4.4.0.106. Logs screenshots show the difference. The problem occurs only with models B5G124, same firmware
version.

RE: Netsight 4.4.0.106 Function Compass

Helio_Jose_Erha — Wed, 29 Oct 2014 23:51:00 GMT

Hi , does anyone have any information ??

RE: Netsight 4.4.0.106 Function Compass

Helio_Jose_Erha — Fri, 12 Dec 2014 00:52:00 GMT

Hi, does anyone have any suggestions for this problem ? Thanks for all....