topic XIQ-SE Device View is displayed incorrectly in ExtremeCloud IQ- Site Engine Management Center

XIQ-SE Device View is displayed incorrectly

SusumuH — Wed, 31 Jan 2024 02:03:51 GMT

Hi,
I manage about 200 switches with XIQ-SE AirGap mode.
There are about 180 SwitchEngines and 20 FabricEngines.

In it, in the DeviceView of VSP4900 (FabricEngine)
The link information is output incorrectly.

voss version : 8.4.2.1

Switch is operating normally and linking up with the peer
I'm sure I'm doing it.
When I look at the DeviceView, the port is linked down.
It is displayed as follows.

I was also having trouble on the XIQ-SE map.
VSP4900-to-VSP4900 (vIST) links are grayed out
(Unknown).

This is what I want to solve.

The environment that is different from other switches is as follows:
For management, MGMT CLIP is used.
It can also be accessed by MGMT OOB.
That's what it does.

----config verbose----

mgmt oob
ip address 10.4.254.16/16
ip route 0.0.0.0/0 next-hop 10.4.255.1 weight 300
enable
no force-topology-ip
no rmon
exit
mgmt clip vrf GlobalRouter
ip address 10.0.16.1/32
enable
no force-topology-ip
no rmon
exit

----config verbose----

I don't know if it's related,I found a article on support portal,
https://extreme-networks.my.site.com/ExtrArticleDetail?an=000105014&q=VOSS%3A%20What%20Is%20The%20Function%20of%20%22force-topology-ip%3F

fabric-topology-ip

Do we need this configuration?

Regards,

Re: XIQ-SE Device View is displayed incorrectly

Robert_Haynes — Wed, 31 Jan 2024 13:11:27 GMT

Do you have a screenshot or additional information on what exactly is displayed in the DeviceView?

You also didn't mention what version of XIQ-SE is used. There was a LLDP map link issue present in 23.7.10 through 23.11.10 fixed in 23.11.11 that could apply.

Re: XIQ-SE Device View is displayed incorrectly

SusumuH — Thu, 01 Feb 2024 01:21:20 GMT

Thanks.

I don't have a screenshot of the exact display.

For additional information,
Linking up DeviceView for other devices (ports shown in green)

In the past, when the VSP4900's DeviceView displayed accurately.
It is unclear whether there is.

XIQ-SE used version:23.11.11.9

Displayed as a gray line on the map between the VSP4900 of the switch we care about
The LLDP counter on port 2/1 is up.

line1f01# show lldp neighbor
Port: 2/1 Index : 7
Protocol : LLDP
ChassisId: MAC Address b0:27:cf:50:88:00
PortId : IfName 2/1
SysName : line1s01
SysCap : Br / Br
PortDescr: Extreme Networks Virtual Services Platform VSP-4900-24XE - 40GbCR4 Port 2/1
SysDescr : VSP-4900-24XE (8.4.2.1)
Address : 10.0.16.2
IPv6 Address : 0:0:0:0:0:0:0:0

I'm wondering if the SONMP/LLDP information is being obtained,

but it is not being transmitted to the server.

Regards,

Re: XIQ-SE Device View is displayed incorrectly

Robert_Haynes — Thu, 01 Feb 2024 15:57:58 GMT

If this continues to be a concern please consider opening a support case with GTAC.

Re: XIQ-SE Device View is displayed incorrectly

SusumuH — Mon, 05 Feb 2024 00:37:00 GMT

Hi.

Thank you for your reply. I will contact GTAC.

Regards,