topic RE: Not receiving the right trap when EAPS ring change in ExtremeCloud IQ- Site Engine Management Center

Not receiving the right trap when EAPS ring change

JohanHendrikx — Thu, 19 Nov 2015 18:52:00 GMT

When one link of my eaps links went down I noticed that the switch sends the trap: extremeEapsLastStatusChangeTime and there was no alarm in Netsight.

In Netsight the alarm is triggerd by extremeEapsLinkDownRingComplete.

Is this correct ?

RE: Not receiving the right trap when EAPS ring change

StephenW — Thu, 19 Nov 2015 20:56:00 GMT

Johan, Yes, that trap it the right one. Lets make sure the switch is sending the traps first.

The "show management" command will show the snmp trap counters. You can see the counters at the bottom.

You can also use this command to send test traps.

create snmp trap severity critical event "Test" "Test Trap"

RE: Not receiving the right trap when EAPS ring change

JohanHendrikx — Thu, 19 Nov 2015 21:17:00 GMT

Stephen,

If xtremeEapsLinkDownRingComplete is the right trap,why don't the switch send this trap ?

RE: Not receiving the right trap when EAPS ring change

StephenW — Fri, 20 Nov 2015 01:15:00 GMT

Does the switch send any traps? The commands in my comment above will help you determine if it is sending traps at all.

RE: Not receiving the right trap when EAPS ring change

JohanHendrikx — Fri, 20 Nov 2015 14:14:00 GMT

the switch send the trap extremeEapsLastStatusChangeTime when a link of my EAPS ring goes down.

In Netsight there is an alarm (EAPS Link down complete or EAPS Port status change) that expect the trap extremeEapsLinkDownRingComplete

RE: Not receiving the right trap when EAPS ring change

StephenW — Wed, 25 Nov 2015 02:54:00 GMT

What version of code is your EAPS ring running? What kind of switches?

RE: Not receiving the right trap when EAPS ring change

JohanHendrikx — Thu, 26 Nov 2015 15:42:00 GMT

Stephan,

Different swtiches (X450a-24t and X450a-24x) Firmware is 15.2.1.4-patch1-44

I use now the trap extremeEapsStateChange to trigger the alarm

RE: Not receiving the right trap when EAPS ring change

StephenW — Mon, 30 Nov 2015 20:43:00 GMT

Johan,

extremeEapsStateChange would be the best trap to use. Looking at the MIB I found that the "extremeEapsLinkDownRingComplete" trap will only be sent when If a EAPS Transit node is in a Link-Down state, and it receives a Health-Check-Pdu from the Master indicating the ring is complete. This should not happen in a correctly configured EAPS ring, and is why you didn't receive this trap.

Sorry for the confusion and hope this helps.

Stephen

RE: Not receiving the right trap when EAPS ring change

JohanHendrikx — Mon, 30 Nov 2015 20:46:00 GMT

Thanks Sephen

RE: Not receiving the right trap when EAPS ring change

Michal_Rz — Fri, 05 Aug 2016 17:54:00 GMT

Where did you select this traps? In Netsight 7.0 there are ony traps with word "eaps' in as shown in image.

And when I selected extremeEapsLastStatusChangeTime alarms goes wrong, it send message Ring down when it goes up. Or in 6.3 it was working and 7.0 aint?

Also cant find any place where i can define my own traps.

edit:
found solution
https://gtacknowledge.extremenetworks.com/articles/Q_A/Trap-definitions-from-Netsight-6-x-are-not-vi...