https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/unable-to-connect-to-xiq-se/m-p/100231#M10166 <P>Yes. You will have to open a case to either request a temporary license to resolve the violation so you can gracefully delete XIQ-SE from XIQ; or request manual deletion of XIQ-SE from XIQ. Either way please open a case.</P> Fri, 10 May 2024 12:18:52 GMT Robert_Haynes 2024-05-10T12:18:52Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/unable-to-connect-to-xiq-se/m-p/100223#M10165 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Giuseppe_Montan_0-1715267275308.png" style="width: 400px;"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/7112iA6B0A407125BEEB5/image-size/medium?v=v2&amp;px=400" role="button" title="Giuseppe_Montan_0-1715267275308.png" alt="Giuseppe_Montan_0-1715267275308.png" /></span></P><P>Good Afternoon, I try to connect to XiQ-SE and I receive this message. My XiQ evaluation licence is expired but I can not delete XiQ-SE from this XiQ instance.&nbsp; Do I have to open a ticket to support ?</P><P>Thanks</P><P>Giuseppe</P> Thu, 09 May 2024 15:11:11 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/unable-to-connect-to-xiq-se/m-p/100223#M10165 Giuseppe_Montan 2024-05-09T15:11:11Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/unable-to-connect-to-xiq-se/m-p/100231#M10166 <P>Yes. You will have to open a case to either request a temporary license to resolve the violation so you can gracefully delete XIQ-SE from XIQ; or request manual deletion of XIQ-SE from XIQ. Either way please open a case.</P> Fri, 10 May 2024 12:18:52 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/unable-to-connect-to-xiq-se/m-p/100231#M10166 Robert_Haynes 2024-05-10T12:18:52Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/unable-to-connect-to-xiq-se/m-p/100352#M10171 <P>We had the same problem. After a restart of the XMC server, everything was working again!</P><P><SPAN>service nsserver restart<BR /></SPAN></P> Thu, 23 May 2024 13:50:39 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/unable-to-connect-to-xiq-se/m-p/100352#M10171 Peer-JoachimK 2024-05-23T13:50:39Z