topic First post Site Engine error when connecting Http/1.0 403 forbidden in ExtremeCloud IQ- Site Engine Management Center

First post Site Engine error when connecting Http/1.0 403 forbidden

Phend1703 — Fri, 24 May 2024 16:07:32 GMT

Hi,

Hoping someone has seen this error before. Installed Site Engine and Synced to Cloud XIQ.

We we try login we get the below error. Has anyone ever seen this before ?

Usernames/Passwords are the same and double checked.

Running TCPdump to see is we can catch anything.

looks like some API call maybe forbidden?

Any help appreciated.

Regards

Patrick

Re: First post Site Engine error when connecting Http/1.0 403 forbidden

Robert_Haynes — Sat, 25 May 2024 14:17:43 GMT

The GDC token error usually indicates something simple like bad user or password combination. It has also been seen if there is a web filter firewall man-in-the-middle intercepting and returning its responses to the client in lieu of the actual XIQ backend.

If this is not resolved consider opening a case so appropriate debugging can be enabled.