topic 5420F not be able to add to TELEMETRY ANALYTICS in ExtremeCloud IQ- Site Engine Management Center

5420F not be able to add to TELEMETRY ANALYTICS

EqosSphere-NG — Wed, 27 Nov 2024 12:52:58 GMT

Hi all

It's seems not possible to add on "APPLICATION TEMEMETRY SOURCES" the serie 5420F

We have X440G2 and X460G2 running with analytics

Is it a major problem ?

Re: 5420F not be able to add to TELEMETRY ANALYTICS

Robert_Haynes — Wed, 27 Nov 2024 13:44:35 GMT

5420F Switch Engine or Fabric Engine?

In a local setup where the switches are already configured/inventoried in SE I can add both to Analytics without issue. I would have to imagine your switches are missing some critical configuration item.. CLIP address.. MGMT address or the like that SE is not picking up therefore not allowing those to be added as a source.

Re: 5420F not be able to add to TELEMETRY ANALYTICS

Zdeněk_Pala — Thu, 28 Nov 2024 08:35:03 GMT

Also check the switch is not unmanaged = it is properly licensed

Firmware version and Site Engine versions can play role also. Was the switch properly recognized or you had to add new Vendor Profile?

Right-click > Configure > Vendor Profile

Re: 5420F not be able to add to TELEMETRY ANALYTICS

EqosSphere-NG — Thu, 19 Dec 2024 13:32:31 GMT

The switch has been changed from X440 to a new 5420F with all the same configuration ... the switch is in the device view with about 100 other switches. Some of the X440 / X460 has been added to the ANALYTICS telemetry with success.

But when trying to add the new one (5420F) to the analytics tellemetry source : the error occured :

An error has occurred while adding a telemetry source to the selected engine. See details below for more information.

javax.script.ScriptException: *** Script Error *** Error command issued: Script failed : NAIM Error: session exceeded timeout: 120 secs -> if {! $OverallResult} {:

On the server log :

2024-12-19 14:04:06,869 ERROR [com.enterasys.netsight.appid.server.webapps.monitor.AppIdDwr] Error in step 2 of enabling SFlow+ source for 10.200.128.8
2024-12-19 14:04:06,869 ERROR [com.enterasys.netsight.appid.server.webapps.monitor.AppIdDwr] javax.script.ScriptException:
*** Script Error ***
Error command issued: Script failed : NAIM

Error: session exceeded timeout: 120 secs

-> if {! $OverallResult} {

Re: 5420F not be able to add to TELEMETRY ANALYTICS

EqosSphere-NG — Thu, 19 Dec 2024 13:37:48 GMT

Seems to be good

Re: 5420F not be able to add to TELEMETRY ANALYTICS

EqosSphere-NG — Thu, 19 Dec 2024 13:40:22 GMT

Image : Extreme Networks Switch Engine version 33.1.1.31 by release-manager
on Wed 11 Sep 2024 07:45:46 PM UTC
BootROM : Default 2.3.2.15 Alternate 2.3.2.15
Diagnostics : 0.0.2.5
Certified Version : EXOS Linux 5.10.177, Extreme Networks FIPS Object Module 2.0.16a
Build Tools Version : exos-arm64-sdk-3.1.19.1.0

Re: 5420F not be able to add to TELEMETRY ANALYTICS

Robert_Haynes — Fri, 20 Dec 2024 19:47:53 GMT

NAIM happens to be the default password in a new SE deployment for the SCP / SFTP account credentials under Options -> Inventory Manager -> File Transfer settings.

The script is attempting to pass the password to the CLI of the switch the App Telemetry configuration script is running against.

Confirm you have the correct SCP / SFTP credentials configured. The script is attempting to pull a file FROM XIQ-SE TO the switch which needs to log on to XIQ-SE w/ credentials to do so.