topic Configuration Evaluation Tool Issue in ExtremeCloud IQ- Site Engine Management Center

Configuration Evaluation Tool Issue

Piotr_Owczarek — Fri, 08 Mar 2019 20:36:00 GMT

I found an issue with newest version of XMC - Version 8.2.4.42.
Configuration evaluation tool (WEB) does not interpret properly location data from wireless.
Below you can see screenshot from legacy java version and web version – difference is in fields SSID, AP Name, AP MAC and AP Serial. In WEB version all that values are interpreted as switch port.

RE: Configuration Evaluation Tool Issue

Ronald_Dvorak — Fri, 08 Mar 2019 20:56:00 GMT

Hi Piotr,

I get the same result as you.

Another question ... what browser do you use, the pop-up doesn't work for me in Chrome only with IE.

What happens if you run the evaluation - my results are not very promising, the web view never pass any rule beside the default catch all.
The java view result are OK and show a match for the correct rule.

-Ron

RE: Configuration Evaluation Tool Issue

Piotr_Owczarek — Fri, 08 Mar 2019 21:25:00 GMT

I use both Chrome and IE/Edge. Window appears, but results are wrong. The same situation as you mentioned.

RE: Configuration Evaluation Tool Issue

Zdeněk_Pala — Sat, 09 Mar 2019 01:18:00 GMT

regarding the evaluation tool please open ticket at GTAC.
regaring the browser issue please try clear browser settings (oneview -> menu on the right top)

RE: Configuration Evaluation Tool Issue

Ronald_Dvorak — Sun, 10 Mar 2019 04:25:00 GMT

Case# 01824423

Let's see whether the the GTAC could solve it within the SLA time.

-Ron

RE: Configuration Evaluation Tool Issue

Zdeněk_Pala — Sun, 10 Mar 2019 05:49:00 GMT

Hi Ron.

Thank you for creating the ticket. Please attach tech support to the ticket. Screenshots are not enough to reproduce/understand the issue.

There are dependencies the screenshot does not explain/show.

Regards.

RE: Configuration Evaluation Tool Issue

Ryan_Yacobucci — Mon, 11 Mar 2019 00:16:00 GMT

Hello,

The problem looks to be that the relevant information isn't brought into the configuration evaluation tool when it is used in the web GUI.

In the Java GUI:

If you type in the "SSID" or relevant information the configuration evaluation tool seems to select the right role.

For location based "Wireless" rules the "Switch Port" field is not used for criteria matching.

Thanks
-Ryan

RE: Configuration Evaluation Tool Issue

Ronald_Dvorak — Mon, 11 Mar 2019 03:42:00 GMT

Hi Ryan,

thanks for the fast response to my ticket.

Just to make it clear to the community the most important sentence in the PM that you've wrote...

"This has been escalated to Engineering for release of a fix. "

-Ron