Add a task got err 'Could not lod report'

JohanHendrikx — Tue, 31 Jul 2018 11:51:00 GMT

When I add a scheduled task or edit one, I got the error 'Could not load report

RE: Add a task got err 'Could not lod report'

StephanH — Tue, 31 Jul 2018 11:58:00 GMT

Hello Johan,

did you check different browser?

Best regards
Stephan

RE: Add a task got err 'Could not lod report'

JohanHendrikx — Tue, 31 Jul 2018 11:58:00 GMT

Hello Stefan,

yes, I did. IE, Firefox and Chroom all the same error.

RE: Add a task got err 'Could not lod report'

StephanH — Tue, 31 Jul 2018 11:58:00 GMT

I can't reproduce this error with 8.1.3.65 neither with an report nor with an scripting task.

RE: Add a task got err 'Could not lod report'

Ryan_Yacobucci — Mon, 10 Sep 2018 03:34:00 GMT

Hello Johan,

Are you still encountering the error?

Thanks
-Ryan

RE: Add a task got err 'Could not lod report'

JohanHendrikx — Mon, 10 Sep 2018 13:49:00 GMT

unfortunately I do

RE: Add a task got err 'Could not lod report'

Ryan_Yacobucci — Mon, 10 Sep 2018 17:39:00 GMT

What is the exception thrown in the server.log when the message comes up?

Thanks
-Ryan

RE: Add a task got err 'Could not lod report'

JohanHendrikx — Mon, 10 Sep 2018 17:39:00 GMT

2018-09-10 15:56:47,166 ERROR [org.directwebremoting.dwrp.BaseCallHandler] --DWR Reply: java.lang.NullPointerException
at com.enterasys.netsight.server.webapps.monitor.scripting.DwrScripting.getScheduleableScriptTasks(DwrScripting.java:840)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:172)
at com.enterasys.netsight.server.webapps.monitor.filters.DwrMethodFilter.doFilter(DwrMethodFilter.java:122)
at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:166)
at org.directwebremoting.impl.CreatorModule.executeMethod(CreatorModule.java:184)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:353)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:306)
at org.directwebremoting.dwrp.BaseCallHandler.handle(BaseCallHandler.java:110)
at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:211)
at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:185)
at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:144)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
at io.undertow.websockets.jsr.JsrWebSocketFilter.doFilter(JsrWebSocketFilter.java:130)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.enterasys.netsight.server.webapps.monitor.filters.CapabilitiesFilter.doFilter(CapabilitiesFilter.java:508)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.enterasys.netsight.server.webapps.monitor.filters.LicenseFilter.doFilter(LicenseFilter.java:314)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.enterasys.netsight.server.webapps.monitor.filters.UserConnectionFilter.doFilter(UserConnectionFilter.java:103)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
at io.undertow.server.handlers.DisableCacheHandler.handleRequest(DisableCacheHandler.java:33)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PostWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:71)
at io.undertow.predicate.PredicatesHandler.handleRequest(PredicatesHandler.java:110)
at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PreWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:52)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
at io.undertow.server.Connectors.executeRootHandler(Connectors.java:326)
at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:812)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

RE: Add a task got err 'Could not lod report'

Tom_Currier — Fri, 02 Nov 2018 23:37:00 GMT

What version are you running? If this problem is still ongoing you should contact the GTAC with an on-line case where it can be further investigated.

RE: Add a task got err 'Could not lod report'

JohanHendrikx — Fri, 02 Nov 2018 23:37:00 GMT

Version 8.1.3.65

RE: Add a task got err 'Could not lod report'

Ryan_Yacobucci — Fri, 02 Nov 2018 23:37:00 GMT

Hello Johan,

There have been some improvements to the product since 8.1.3. I would recommend upgrade to 8.1.5.22, and if the problem is not resolved there we'd need to investigate through a ticket with GTAC.

Thanks
-Ryan

RE: Add a task got err 'Could not lod report'

JohanHendrikx — Fri, 02 Nov 2018 23:37:00 GMT

Oke, thanks. I will upgrade to 8.1.5.22

RE: Add a task got err 'Could not lod report'

JohanHendrikx — Fri, 02 Nov 2018 23:37:00 GMT

The upgrade didn't give me the result I expected.
I have still the same error.

RE: Add a task got err 'Could not lod report'

Ryan_Yacobucci — Fri, 02 Nov 2018 23:37:00 GMT

Hello Johan,

Please open a ticket with GTAC, this is not a known issue that this time and needs investigation.

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Tec...

Thanks
-Ryan

RE: Add a task got err 'Could not lod report'

JohanHendrikx — Fri, 02 Nov 2018 23:37:00 GMT

Ryan,

I will open a ticket with GTAC.

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Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'

RE: Add a task got err 'Could not lod report'