topic Purview appliance installation in ExtremeCloud IQ- Site Engine Management Center

Purview appliance installation

Husam — Mon, 04 Apr 2016 14:06:00 GMT

Hi,

I got a new purview appliance. I am trying to install the software from the USB flash that shipped with it.

But I got this error " No root file system is defined" " Please correct this from the partitioning menu"

Is there any advice to solve this issue and resuming the installation?

Thanks in advance,
Husam

RE: Purview appliance installation

Matthew_Hum1 — Mon, 04 Apr 2016 14:58:00 GMT

It sounds like there might be a partition problem on the USB stick. You can re-download the appliance image from extranet.extremenetworks.com and then unzip that to a directory. Open up command prompt and type make_disk.bat (drive letter of the USB stick). So if my USB drive was e: I would type: make_disk.bat e: that will reimage the USB disk and you can try reinstalling from that. On newer versions of windows you may need to open command prompt as an administrator to be able to access the MBR of the USB stick.

RE: Purview appliance installation

Husam — Mon, 04 Apr 2016 14:58:00 GMT

Hi,

I tried this procedure using same flash USB. I downloaded new purview software and made this disk. But I had same problem.

I will try using different USB flash

Thanks,
Husam

RE: Purview appliance installation

Matthew_Hum1 — Mon, 04 Apr 2016 14:58:00 GMT

When you try to boot from the disk does it let you do anything or say anything? or is that the first thing you see? It could be that the appliance is not booting off the USB stick. do you see it in the BIOS? can you ensure that it boots?

RE: Purview appliance installation

Husam — Mon, 04 Apr 2016 14:58:00 GMT

Hi,

I tried using different USB flash but I got same error.

I think the appliance is booting off the USB disk, because in case there is no USB flash I see the BIOS. But after inserting the flash disk I see an interface with three options, one of them install the software and another to check the disk. I tried to check the disk and attached error came up

Thanks,
Husam

.

Thank you for your help.

RE: Purview appliance installation

Matthew_Hum1 — Mon, 04 Apr 2016 14:58:00 GMT

It looks like you have a bad installer that made the bootable USB. can you re-extract the zip and try building the USB boot stick off of the new extracted folder? can you try downloading an older appliance image and try with that? then upgrade purview using the upgrade binary?

RE: Purview appliance installation

Mike_Thomas — Mon, 04 Apr 2016 16:38:00 GMT

Have you just tried to install purview on the main hard drive of the appliance? I think you are running simply checking the USB drive, not the hard drive.
Let us know if there is a problem moving forward past that.

RE: Purview appliance installation