topic Unable to connect to netsight after database restore in ExtremeCloud IQ- Site Engine Management Center

Unable to connect to netsight after database restore

Husam — Thu, 11 Aug 2016 13:13:00 GMT

Hello Team,

I can not connect to Netsight server after I have restored database.

At the end of the restoring I got message that database is restore with error but not fatal and the server should be restart.

I just pressed ok and the server did restart and after that I can not connect to it at all. when I put in the browser http://IP address: 8080 I get nothing

Any advise please!

Thanks
Husam

RE: Unable to connect to netsight after database restore

OscarK — Thu, 11 Aug 2016 13:22:00 GMT

Check the server.log, that might help you what went wrong.
/usr/local/Extreme_Networks/NetSight/appdata/logs/server.log

RE: Unable to connect to netsight after database restore

Husam — Thu, 11 Aug 2016 13:22:00 GMT

I found this error. Do that mean anything????

2016-08-11 09:52:57,485 ERROR [com.enterasys.netsight.api.ResourceLoader] Unable to load: bin/nativebin.jar from class: com.enterasys.netsight.api.NetSightApiResources

RE: Unable to connect to netsight after database restore

OscarK — Thu, 11 Aug 2016 13:22:00 GMT

I dont know if that could be important, maybe it is.
Some more could be in startup.log in the same directory.
Otherwise you could rerun the init script (/root/.postinstall)

If that does not work logging a case with GTAC should be the next step.

RE: Unable to connect to netsight after database restore

Husam — Thu, 11 Aug 2016 13:22:00 GMT

Thanks it is resolved using older database. It seems the latest data base is damaged.

Regards,
Husam