topic Active APs not showing in OneView wireless dashboard in ExtremeCloud IQ- Site Engine Management Center

Active APs not showing in OneView wireless dashboard

Ashish_Sahu — Wed, 23 Sep 2015 16:55:00 GMT

I have the following are being displayed correctly as expected:
1.OneView Wireless Overview displays correctly the number of APSs, wireless controllers and client.

But, the Wireless Dashboard doesn't display the following :
1.Clients
2. Active APs
3. Wireless Bandwidth
4. Network Bandwidth.

Kindly help. I'm facing a very critical problem which needs to be solved asap.

Thank you.

Ashish.

RE: Active APs not showing in OneView wireless dashboard

Doug — Wed, 23 Sep 2015 17:04:00 GMT

Take a look at the following article, https://gtacknowledge.extremenetworks.com/articles/Solution/OneView-displays-SYNC-ERROR-CLI-AUTHENTI...

Did you configure or change the controller CLI credentials?

RE: Active APs not showing in OneView wireless dashboard

Doug — Wed, 23 Sep 2015 17:04:00 GMT

Also it will take about 15 min (poll cycle) to populate once you make the CLI changes.

RE: Active APs not showing in OneView wireless dashboard

Ashish_Sahu — Wed, 23 Sep 2015 17:04:00 GMT

Hi Doug.
Thanks for the reply.

The CLI credentials were changed by one of the Extreme TAC Engineer through a remote session, in order to make a necessary change.(The moment CLI credentials were changed the APs got synchronized with OneView)
Under Netsight Wireless Manager -> Controller data Synchronization

What should I do next to get this resolved ?

I've got all the APs displayed and showing up, but the Wireless dashboard doesn't show the 2 controllers, Active APs, Clients and Bandwidth.

Thanks!

RE: Active APs not showing in OneView wireless dashboard

Doug — Wed, 23 Sep 2015 17:04:00 GMT

I would suggest contacting a GTAC Support Engineer again through the case ticket for further troubleshooting. If we find anything else out in the meantime, we will post an update for you here.

RE: Active APs not showing in OneView wireless dashboard

Ronald_Dvorak — Wed, 23 Sep 2015 17:04:00 GMT

https://gtacknowledge.extremenetworks.com/articles/Solution/No-controllers-are-configured-for-OneVie...

Maybe ???