topic RE: Do we need a new license after RMA of a NS-A-20 appliance in ExtremeCloud IQ- Site Engine Management Center

Do we need a new license after RMA of a NS-A-20 appliance

Tsenislav_Nakov — Tue, 28 Jul 2015 15:49:00 GMT

Hello,

We have RMAd a NetSight NS-A-20 appliance. Do we need a new license for the new appliance or can we use the old one ?

Best regards

RE: Do we need a new license after RMA of a NS-A-20 appliance

Ronald_Dvorak — Tue, 28 Jul 2015 16:08:00 GMT

If the license isn't bound to a MAC address then it should work.
I've no experience with the hardware appliance as I've only installed VM NACs.

But give it a try you can't do anything wrong - either it works or you get a error message.

-Ron

RE: Do we need a new license after RMA of a NS-A-20 appliance

Ronald_Dvorak — Tue, 28 Jul 2015 16:16:00 GMT

Found that KB post....
https://gtacknowledge.extremenetworks.com/articles/How_To/NAC-Troubleshooting-Tips-Licensing-issues

PHYSICAL APPLIANCE LICENSING:
NAC-A-20, and SNS-TAG type appliances do not need to be licensed as licensing is included with these physical appliances. They do not need to be licensed for use, and will add 3,000 end systems to the global capacity per physical appliance.

RE: Do we need a new license after RMA of a NS-A-20 appliance

Tsenislav_Nakov — Tue, 28 Jul 2015 16:24:00 GMT

So if i understand correctly the physical appliance is coming directly with attached licenses?

RE: Do we need a new license after RMA of a NS-A-20 appliance

Mike_Thomas — Tue, 28 Jul 2015 19:24:00 GMT

Your entitlements should include a key to go with the product. You can use the old one. So the hardware product NAC-A-20 will give you 3k users out of the box, but that has to be added into the unit once it is brought up live in NAC Manager.
Click on NAC appliance->Configuration Tab-Update license.

RE: Do we need a new license after RMA of a NS-A-20 appliance

Tsenislav_Nakov — Wed, 29 Jul 2015 10:38:00 GMT

Thank you both for the information