topic RE: NAC Appliance Web-Session timeout in ExtremeCloud IQ- Site Engine Management Center

NAC Appliance Web-Session timeout

Chacko — Fri, 24 Feb 2017 16:52:00 GMT

Hi,

is there a configuration option to change the default-timeout for the Web-session?
I'm connected to the Webserver of the NAC-Appliance (IP:8443/Admin), but the session is closing after ~5 minutes - very annoying.

Best Regards
Chacko

RE: NAC Appliance Web-Session timeout

Ronald_Dvorak — Sat, 25 Feb 2017 04:23:00 GMT

I don't think that you'd change it in the GUI, at least I can't find a way to do it.

Might be that someone from engineering could tell whether the parameter could be changed in some kind of config file on the NAC appliance.

-Ron

RE: NAC Appliance Web-Session timeout

Ronald_Dvorak — Sat, 25 Feb 2017 04:27:00 GMT

BTW, for what do you use the portal - I'm curious because I never use it and wonder whether I miss out on something 

RE: NAC Appliance Web-Session timeout

Chacko — Sat, 25 Feb 2017 04:27:00 GMT

Yes, exactly the same over here (troubleshooting).
If you got the logs in the NAC-Appliance Web-GUI and want to compare them, e.g. with radius-logs of a different and with every refresh you have to login again, it's a little bit annoying.

RE: NAC Appliance Web-Session timeout

StephanH — Sat, 25 Feb 2017 04:27:00 GMT

Hello Chacko,

it would be nice to change the session timeout! But maybe the following workaround can help you:
You can reach the NAC server.log via NAC Manager (the Java tool) with a right click on you appliance and selecting "NAC Appliance Log..."
Or you use a SSH session to your NAC Appliance and browse your logs (there are several) in /var/log/ and /usr/local/Extreme_Networks/NetSight/appdata/logs