topic RE: NAC and end-system DB in ExtremeCloud IQ- Site Engine Management Center

NAC and end-system DB

Michele_dV — Thu, 19 Jan 2017 21:47:00 GMT

After a NetSight upgrade to 7.0.8.34 we don't see the End System list, but wireless clients auth is still working. The netsight.tam_endsystem mysql tables contains only the previous upgrade records. Thank you for your help!

RE: NAC and end-system DB

Mike_Thomas — Thu, 19 Jan 2017 21:58:00 GMT

There are a few ways to interpret this.
What version where you running previously? Do the end station events appear for authenticated users in EMC or NAC Manager?
In 7.xx.xx End system event files have been moved into the central .sql database. There are no longer end system even files.

More info in below article.

https://gtacknowledge.extremenetworks.com/articles/Solution/NAC-End-System-event-logs-are-not-showin...

RE: NAC and end-system DB

Michele_dV — Thu, 19 Jan 2017 22:33:00 GMT

Thank you Mike, we upgraded from 7.0.3 to 7.0.8. In the NAC Manager the End-Systems tab (and the EndSytem Events tab) are empty.

RE: NAC and end-system DB

Mike_Thomas — Thu, 19 Jan 2017 22:46:00 GMT

This is not a common issue. I would open a case with the GTAC.

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Tec...

RE: NAC and end-system DB

Michele_dV — Thu, 19 Jan 2017 23:07:00 GMT

Ok, I will open a case, thanks!

RE: NAC and end-system DB

Ronald_Dvorak — Thu, 19 Jan 2017 23:30:00 GMT

Hi, just to make sure... is there no filter set on the end-system view because that could also result in an empty view.

Please open the filter and select clear.