https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/how-to-reset-all-credentials-in-netsight/m-p/40207#M4978 If the installation is VM you'd also just delete the VM image and install from scratch.... Tue, 23 Jun 2015 22:38:00 GMT Ronald_Dvorak 2015-06-23T22:38:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/how-to-reset-all-credentials-in-netsight/m-p/40205#M4976 I can still login as "root" to the underlying linux VM for Netsight, but for some reason I can't authenticate to Oneview or the Java apps. I must have messed up something in the user database inside Netsight, but since this is a new installation I'd be happy enough just to start from scratch. How can I set the user database back to factory defaults in Netsight?<BR /> Tue, 23 Jun 2015 21:03:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/how-to-reset-all-credentials-in-netsight/m-p/40205#M4976 Reid_Knuttila 2015-06-23T21:03:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/how-to-reset-all-credentials-in-netsight/m-p/40206#M4977 So if I unterstand your post correctly you can't access the Netsight GUI.<BR /> <BR /> If that is the case you might find the answer to your problem right here....<BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/Solution/Unable-to-login-to-Netsight-Console-using-LDAP-or-OS-credentials" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Solution/Unable-to-login-to-Netsight-Console-usin...</A><BR /> <BR /> You'd set Netsight back to local authentication and as you've root access generate a new user to access the system - or use the root account. Tue, 23 Jun 2015 22:36:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/how-to-reset-all-credentials-in-netsight/m-p/40206#M4977 Ronald_Dvorak 2015-06-23T22:36:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/how-to-reset-all-credentials-in-netsight/m-p/40207#M4978 If the installation is VM you'd also just delete the VM image and install from scratch.... Tue, 23 Jun 2015 22:38:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/how-to-reset-all-credentials-in-netsight/m-p/40207#M4978 Ronald_Dvorak 2015-06-23T22:38:00Z