topic RE: nac display wrong wireless Switchport in NAC v8.1.3.65 in ExtremeCloud IQ- Site Engine Management Center

nac display wrong wireless Switchport in NAC v8.1.3.65

JohanHendrikx — Mon, 16 Jul 2018 14:39:00 GMT

In NAC the end-systems are linked to the wrong switchport. Other end-systems are linked to the right switchport.

How to resolve?

RE: nac display wrong wireless Switchport in NAC v8.1.3.65

Ryan_Yacobucci — Mon, 16 Jul 2018 17:49:00 GMT

Hey Johan,

Is it an Extreme wireless controller?

Essentially we would need to turn on debug to figure out where the wrong switchport information is coming from:

https://gtacknowledge.extremenetworks.com/articles/How_To/NAC-Troubleshooting-Tips-Debug-Methodology...

What information is it providing? Another SSID that is previously connected to?

Thanks
-Ryan

RE: nac display wrong wireless Switchport in NAC v8.1.3.65

JohanHendrikx — Mon, 16 Jul 2018 17:49:00 GMT

Ryan,

It is an Extreme Wireless contrioler (Identfy). The wrong interface (SSID) is displayed. It isn't a previous connected SSID.

I will follow the document to troubleshoot.

RE: nac display wrong wireless Switchport in NAC v8.1.3.65

StephanH — Mon, 16 Jul 2018 17:49:00 GMT

Hello John,

first of all debugging you should check two things:

Do your wireless controller sent the SSID as Radius TLV (this is a per WLAN Service option). Check this in you WLAN Service in the "Auth&Acct" menu for your Radius server (it's a button).
Is the correct rule NAC applied to the device and is this rule connected to the SSID?

RE: nac display wrong wireless Switchport in NAC v8.1.3.65

JohanHendrikx — Mon, 16 Jul 2018 17:49:00 GMT

I checked the first option and I noticed that none of my Wlan's has the vsa enabled.

RE: nac display wrong wireless Switchport in NAC v8.1.3.65

StephanH — Mon, 16 Jul 2018 17:49:00 GMT

You should enable at least the SSID. If you need more informations like the AP Name as NAC location enable this, too!