topic RE: Old Knowledge base numbers in ExtremeCloud IQ- Site Engine Management Center

Old Knowledge base numbers

Ben_Parker — Mon, 28 Apr 2014 23:12:00 GMT

Hi,
Is there a way to cross reference old knowledge base numbers with where the information is now in the hub? I was watching some of the Youtube video's and there was a reference to the tech note number that describes the prerequisites for the video.

RE: Old Knowledge base numbers

Paul_Poyant — Mon, 28 Apr 2014 23:27:00 GMT

Quite a number of the most apparently useful of the KB articles from the old Knowledgebase have been ported to theHub, and may be readily found here by means of a search for their Article ID. There are currently 602 KB articles, release notes, and manuals - plus 16 videos - available here, mostly in the FAQ section. We are continually adding more, on a regular basis.

Moving forward, if and when you are made aware that any previously known KB article would be useful but is not presently on theHub, then feel free to request that it be ported to theHub - either as part of an otherwise open GTAC Support case or by request submission to this forum. When it has been ported - and this typically is a rapid process - you will be notified in order to close the loop.

What is the document ID in question? It may already be available.

RE: Old Knowledge base numbers

Ben_Parker — Tue, 29 Apr 2014 00:39:00 GMT

The document ID referenced was 13131.
Thank you

RE: Old Knowledge base numbers

Paul_Poyant — Tue, 29 Apr 2014 01:04:00 GMT

Here you go:
KB 13131, "NetSight Console - Changing CLI passwords on switches" (http://bit.ly/1k5Ntlz).

RE: Old Knowledge base numbers

Ben_Parker — Tue, 29 Apr 2014 01:57:00 GMT

Thank you

RE: Old Knowledge base numbers

Paul_Poyant — Tue, 29 Apr 2014 02:08:00 GMT

You're quite welcome, Ben.