topic SNMP Contact Lost in NetSight but restored on next poll cycle in ExtremeCloud IQ- Site Engine Management Center

SNMP Contact Lost in NetSight but restored on next poll cycle

Alexander6 — Wed, 22 Feb 2017 16:01:00 GMT

Hello
together,

ich have a Problem with my Netsigt.
The Device in NetSight appears down but comes up on next status poll.

I have seen a solution from GTAC:
https://extremeportal.force.com/ExtrArticleDetail?an=000074989

And here is the Problem. In my Netsigt installation, i have under SNMP only:
"Maximum number of devices to contact at once:"
the other two options are not here.

By Ping, all three options are available.

What can I do?

My Netsight Version is: 7.0.4.29

thanks.
Alexander

RE: SNMP Contact Lost in NetSight but restored on next poll cycle

Bastian_Sprotte — Wed, 22 Feb 2017 16:22:00 GMT

Hello,
just start with some more details.
How many SNMP devices you have in Netsight.
What kind devices (type EXOS/EOS/other vendors) are get lost, all or just some special one.
Did it worked before or is that an new install.
regards
BAstian
-

RE: SNMP Contact Lost in NetSight but restored on next poll cycle

Alexander6 — Wed, 22 Feb 2017 17:37:00 GMT

Hi BAstian,
we have in Netsight 112 EXOS devices.
The devices where have the Problem, are all in another location (47) where is connected by vpn.
No the problem is all the time.
But I think when I can change the timeout to a higher value can help me.

regards
Alexander