https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-user-unauthorized/m-p/42595#M5505 Please review the following two articles. The first assumes there was a remote service in place.<BR /> <BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/Solution/Unable-to-login-to-Netsight-Console-using-LDAP-or-OS-credentials" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Solution/Unable-to-login-to-Netsight-Console-usin...</A><BR /> <BR /> The previous local user, may not have a local user on new appliance, so see step 3 of following article for reference.<BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-setup-and-Use-Netsight-Authorization-Device-Access-to-access-Netsight-for-specific-users-groups-and-priviledges" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-setup-and-Use-Netsight-Authorizatio...</A><BR /> <BR /> Tue, 12 Jun 2018 16:45:00 GMT Mike_Thomas 2018-06-12T16:45:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-user-unauthorized/m-p/42594#M5504 I have changed the windows netsight server to an appliance server.<BR /> <BR /> After I did a restore of the database, I cann't login anymore.<BR /> <BR /> Server respond with User Unauthorized. <BR /> <BR /> Already cleared java temp files.<BR /> <BR /> I can login with ssh and same credentials<BR /> <BR /> Tue, 12 Jun 2018 14:27:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-user-unauthorized/m-p/42594#M5504 JohanHendrikx 2018-06-12T14:27:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-user-unauthorized/m-p/42595#M5505 Please review the following two articles. The first assumes there was a remote service in place.<BR /> <BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/Solution/Unable-to-login-to-Netsight-Console-using-LDAP-or-OS-credentials" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/Solution/Unable-to-login-to-Netsight-Console-usin...</A><BR /> <BR /> The previous local user, may not have a local user on new appliance, so see step 3 of following article for reference.<BR /> <A href="https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-setup-and-Use-Netsight-Authorization-Device-Access-to-access-Netsight-for-specific-users-groups-and-priviledges" target="_blank" rel="nofollow noreferrer noopener">https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-setup-and-Use-Netsight-Authorizatio...</A><BR /> <BR /> Tue, 12 Jun 2018 16:45:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-user-unauthorized/m-p/42595#M5505 Mike_Thomas 2018-06-12T16:45:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-user-unauthorized/m-p/42596#M5506 Mike, the first article solved the problem.<BR /> <BR /> Thanks<BR /> <BR /> Wed, 13 Jun 2018 10:58:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-user-unauthorized/m-p/42596#M5506 JohanHendrikx 2018-06-13T10:58:00Z