End-System Events (like printer or host) are't show in table.

MarekorMark — Fri, 19 Nov 2021 17:05:00 GMT

Hi there.
I have a problem with evetns of end system that are not showing in the Ens-System table at the bottom of main page WEB GUI o XMC.
However when im selecting 410i Accesspoint at the same time, the end system events are shown.
Can you please show me how can i enable showing End-System Events for normal hosts?

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Regards
Mark
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RE: End-System Events (like printer or host) are't show in table.

Ryan_Yacobucci — Sat, 20 Nov 2021 21:52:00 GMT

Hello,

There should be no configuration that I know of that would enable end system events for all hosts. This should be a default functionality.

One thing that might be happening is 3rd stage licensing violation. At that point end system events won't be populated. Is there a license violation in action?

Also check XMC --> Administration --> Diagnostics --> Access Control --> Events details. This will give you indications of how many events are being processed and if there are any drops.

Thanks
-Ryan

RE: End-System Events (like printer or host) are't show in table.

Zdeněk_Pala — Sun, 21 Nov 2021 12:49:00 GMT

Hi Marek,

In advance to what Ryan mentioned, I can imagine issues with time = if someone manipulated the time to the future and back.
Any errors in the server.log?
What is the data retention setting?

Z.

RE: End-System Events (like printer or host) are't show in table.

MarekorMark — Mon, 22 Nov 2021 12:56:00 GMT

Well, i must say that's the new envirament im deploying and it is running on our current producion licence. Can it be a problem?
SERVER.LOG

RECURRENT error

2021-11-19 14:28:30,920 ERROR [com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfigurationTree] Exception occurred while retrieving Local Password Repository.: org.json.JSONException: JSONObject["localDomain"] not found.
at org.json.JSONObject.get(JSONObject.java:499)
at org.json.JSONObject.getJSONObject(JSONObject.java:593)
at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfigurationTree.createLocalPasswordRepositoryChildren(NacWebConfigurationTree.java:1231)
at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfigurationTree.getAAAConfigurationChildren(NacWebConfigurationTree.java:1182)
at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfigurationTree.getTree(NacWebConfigurationTree.java:197)
at com.enterasys.netsight.tam.server.webapps.monitor.configuration.NacWebConfiguration.getTree(NacWebConfiguration.java:203)
at com.enterasys.netsight.tam.server.webapps.monitor.DwrNac.getNacConfigurationTree(DwrNac.java:645)
at sun.reflect.GeneratedMethodAccessor20963.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:172)
at com.enterasys.netsight.server.webapps.monitor.filters.DwrMethodFilter.doFilter(DwrMethodFilter.java:121)
at org.directwebremoting.impl.CreatorModule$1.doFilter(CreatorModule.java:166)
at org.directwebremoting.impl.CreatorModule.executeMethod(CreatorModule.java:184)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:353)
at org.directwebremoting.impl.DefaultRemoter.execute(DefaultRemoter.java:306)
at org.directwebremoting.dwrp.BaseCallHandler.handle(BaseCallHandler.java:110)
at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:211)
at org.directwebremoting.servlet.UrlProcessor.handle(UrlProcessor.java:185)
at org.directwebremoting.servlet.DwrServlet.doPost(DwrServlet.java:144)
at com.enterasys.netsight.server.webapps.monitor.views.WebDwrServlet.doPost(WebDwrServlet.java:38)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
at io.undertow.websockets.jsr.JsrWebSocketFilter.doFilter(JsrWebSocketFilter.java:171)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.enterasys.netsight.server.webapps.monitor.filters.CapabilitiesFilter.doFilter(CapabilitiesFilter.java:512)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.enterasys.netsight.server.webapps.monitor.filters.LicenseFilter.doFilter(LicenseFilter.java:314)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.enterasys.netsight.server.webapps.monitor.filters.UserConnectionFilter.doFilter(UserConnectionFilter.java:117)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:65)
at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:132)
at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
at io.undertow.server.handlers.DisableCacheHandler.handleRequest(DisableCacheHandler.java:33)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59)
at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60)
at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77)
at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50)
at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PostWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:71)
at io.undertow.predicate.PredicatesHandler.handleRequest(PredicatesHandler.java:110)
at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PreWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:52)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:292)
at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:81)
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:138)
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:135)
at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48)
at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.api.LegacyThreadSetupActionWrapper$1.call(LegacyThreadSetupActionWrapper.java:44)
at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:272)
at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81)
at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:104)
at io.undertow.server.Connectors.executeRootHandler(Connectors.java:336)
at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:830)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

RE: End-System Events (like printer or host) are't show in table.

Ryan_Yacobucci — Mon, 22 Nov 2021 16:56:00 GMT

Hello,

It looks like you may be running into this issue:

https://extremeportal.force.com/ExtrArticleDetail?an=000096499

But I don't believe that will prevent processing of end system events.

Check XMC --> Control --> Access Control --> Dashboard for licensing

Then check the event details for processing issues.

Then if you can't find anything it might be a good idea to create a case with GTAC.

Thanks
-Ryan

topic RE: End-System Events (like printer or host) are't show in table. in ExtremeCloud IQ- Site Engine Management Center

End-System Events (like printer or host) are't show in table.

RE: End-System Events (like printer or host) are't show in table.

RE: End-System Events (like printer or host) are't show in table.

RE: End-System Events (like printer or host) are't show in table.

RE: End-System Events (like printer or host) are't show in table.