topic RE: Purview Sensor Down in ExtremeCloud IQ- Site Engine Management Center

Purview Sensor Down

Christoph — Thu, 08 Oct 2015 23:36:00 GMT

Hello,

I set up a test environment with a virtual PurView (v6.3.0.162) appliance and a v2110 in ESXi. I see flow information from Wireless in OneView but no application recognition. In PurView configuration overview the messages "Sensor is down!" and "Connectivity Issues: sensor is down":

What could be the reason?
Where to start troubleshooting?

Kind regards
Christoph

RE: Purview Sensor Down

Ronald_Dvorak — Thu, 08 Oct 2015 23:53:00 GMT

In this post we've discussed some troubleshooting steps / links to so articels.

https://community.extremenetworks.com/extreme/topics/purview-colector-wireless

-Ron

RE: Purview Sensor Down

Christoph — Fri, 09 Oct 2015 01:19:00 GMT

thanks

The appliance sensor log pointed me to the right way:
10-08-2015 15:13:42 [LVL: 9] [appid (1548)] AppID terminating: Unable restore interface eth2 promiscuous mode. [errno:19, No such device] [void dragon::PacketMmapBase::destruct():236]Although the appliance had two NICs ifconfig showed me, that just eth0 was recognized. Now I have added additional NICs and it works.