topic RE: NAC Virtual Appliance Fail first time in ExtremeCloud IQ- Site Engine Management Center

NAC Virtual Appliance Fail first time

Jairo_Rojas_Her — Fri, 30 Sep 2016 21:08:00 GMT

I am installing the virtual NAC appliance to test it, but when I give the configuration parameters fails, it is necessary for the NAC having 2 Interfaces?

Someone has some more to implement NAC descriptive document?

Thank you as always support the group.

RE: NAC Virtual Appliance Fail first time

Ronald_Dvorak — Fri, 30 Sep 2016 21:19:00 GMT

could you please tell us the .ova version that you've used for the installation.

RE: NAC Virtual Appliance Fail first time

Jairo_Rojas_Her — Fri, 30 Sep 2016 21:19:00 GMT

Hi

This is the version nac_appliance_64bit.7.0.5.12.iso

RE: NAC Virtual Appliance Fail first time

TylerMarcotte — Fri, 30 Sep 2016 22:09:00 GMT

The OVA ships with two interfaces by default. Did you happen to remove one of the interfaces? The installation script will look for both to start. I wouldn't imagine it would impact the operation if it can't find the second, but most installations that I know of have both interfaces existing on the VM, but the second interface may just be disabled in the hypervisor configuration.

RE: NAC Virtual Appliance Fail first time

Jairo_Rojas_Her — Fri, 30 Sep 2016 22:24:00 GMT

When I try to access the web server of NAC asks me to connect to the network, but it throws this error.

RE: NAC Virtual Appliance Fail first time

TylerMarcotte — Fri, 30 Sep 2016 22:24:00 GMT

That actually doesn't have anything to do with that second interface. You should check to see if the IP address for the end system was properly resolved and what state it is in.

Can you provide some guidance on what you're expecting to see?

RE: NAC Virtual Appliance Fail first time

Ryan_Yacobucci — Mon, 03 Oct 2016 17:46:00 GMT

Hello,

What you're seeing is the captive portal page. If enabled NAC will attempt to show any client the captive portal if attempted to be accessed on port 80. If you want to get into the Web View page to look at diagnostics you need to access the NAC using port 8443.

http://:8443

As Tyler as mentioned by default the NAC ships with 2 interfaces, eth1 is not configured but should exist. If eth1 is not configured this should not cause any disruptions in your environment, has someone removed Network Adapter 2 from the NAC VM?

Thanks
-Ryan