https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/backup-issue/m-p/18304#M685 i am not able to taken backup of configuration files through netsight. <BR /> Thu, 10 Sep 2015 23:32:00 GMT Ashish_Sahu 2015-09-10T23:32:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/backup-issue/m-p/18304#M685 i am not able to taken backup of configuration files through netsight. <BR /> Thu, 10 Sep 2015 23:32:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/backup-issue/m-p/18304#M685 Ashish_Sahu 2015-09-10T23:32:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/backup-issue/m-p/18305#M686 Hi Ashish,<BR /> Can you please provide more information about what isn't working?<BR /> <BR /> The following pieces of information will be helpful:<BR /> <UL> <LI>Device model and software version you're trying to take backups of </LI><LI>Netsight version (and platform) </LI><LI>The error message you're seeing</LI></UL>Also, take a moment to browse <A href="https://gtacknowledge.extremenetworks.com/" target="_blank" rel="nofollow noreferrer noopener">GTAC Knowledge</A>. You may find your answers there.<BR /> Thu, 10 Sep 2015 23:48:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/backup-issue/m-p/18305#M686 Drew_C 2015-09-10T23:48:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/backup-issue/m-p/18306#M687 One thing I always forget to check, is in the windows firewall on the netsight server, make sure you have a rule that permits TFTP (udp 69)<BR /> <BR /> Tue, 15 Sep 2015 20:18:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/backup-issue/m-p/18306#M687 Sarah_Seidl 2015-09-15T20:18:00Z