topic Netsight ifValidPackets, value: 0.0 for old un used ports in netsight cant remove alarm. in ExtremeCloud IQ- Site Engine Management Center

Netsight ifValidPackets, value: 0.0 for old un used ports in netsight cant remove alarm.

Evan_Kuckelheim — Fri, 17 Mar 2017 22:24:00 GMT

Hello all,

having a very minor issue with my Netsight.

Can't remove old netsight alarms for ports that are no longer used. Collect interface Statistics in console and oneview are disabled for these ports. Port traps are disabled on these ports inside the K series CLI. Not really sure what is causing these specific ports to keep the old configuration for this alarm?

-----Alarm Message-----
Sent: 03/17/2017 12:14:07 PM
Subject: NetSight Warning Alarm: Interface % Valid Packets

Device: 10.35.254.1
Severity: Warning
Message: statistic: ifValidPackets, value: 0.0, compared to: 95.0
10.35.254.1 ge.3.1

-----Alarm Message-----
Sent: 03/17/2017 12:14:07 PM
Subject: NetSight Warning Alarm: Interface % Valid Packets

Device: 10.35.254.1
Severity: Warning
Message: statistic: ifValidPackets, value: 0.0, compared to: 95.0
10.35.254.1 ge.1.21

-----Alarm Message-----
Sent: 03/17/2017 12:14:07 PM
Subject: NetSight Warning Alarm: Interface % Valid Packets

Device: 10.35.254.1
Severity: Warning
Message: statistic: ifValidPackets, value: 0.0, compared to: 95.0
10.35.254.1 ge.14.2

-----Alarm Message-----
Sent: 03/17/2017 12:14:07 PM

Subject: NetSight Warning Alarm: Interface % Valid Packets

Device: 10.35.254.1
Severity: Warning
Message: statistic: ifValidPackets, value: 0.0, compared to: 95.0
10.35.254.1 tech23003_second_line

RE: Netsight ifValidPackets, value: 0.0 for old un used ports in netsight cant remove alarm.

Evan_Kuckelheim — Fri, 17 Mar 2017 22:56:00 GMT

Currently on Netsight 7.0.6.27
about to try Netsight 7.1.1.9

RE: Netsight ifValidPackets, value: 0.0 for old un used ports in netsight cant remove alarm.

Evan_Kuckelheim — Sat, 18 Mar 2017 01:58:00 GMT

Still occurring on latest Netsight release

RE: Netsight ifValidPackets, value: 0.0 for old un used ports in netsight cant remove alarm.

Karthik_Mohando — Thu, 23 Mar 2017 12:43:00 GMT

Evan, This could be a new one, i would suggest to open up a GTAC case.

RE: Netsight ifValidPackets, value: 0.0 for old un used ports in netsight cant remove alarm.

Evan_Kuckelheim — Thu, 23 Mar 2017 23:32:00 GMT

Thanks Karthik. I opened a GTAC Case this morning.
#01304051

RE: Netsight ifValidPackets, value: 0.0 for old un used ports in netsight cant remove alarm.

Evan_Kuckelheim — Fri, 24 Mar 2017 01:00:00 GMT

GTAC got back to me. I was able to clear it from the instructions from Tom Currier

There may be a target left in the collection. Check OneVIew -> Administration -> Diagnostics (make sure level is diags). Expand Historical Stats Collection -> Stats collection targets. You can search on the IP address in this screen and then see if the port is still listed. If it is then delete it.