topic RE: NAC sms integration with International numbers in ExtremeCloud IQ- Site Engine Management Center

NAC sms integration with International numbers

jsoler — Thu, 06 Apr 2017 19:37:00 GMT

Hi,

I have NAC with SMS integration working fine for national numbers. However, when I use an international number, the NAC deletes the fist "+" and only shows the numbers i.e. 34xxxxxxxxx.

No SMS is send as the SMS provider only gets the digits, not the plus at the beginning.

Any ideas?

Thanks.

RE: NAC sms integration with International numbers

Keene__Scott — Thu, 27 Apr 2017 01:52:00 GMT

Hello,

This is per design but Engineering is looking to change that and allow a way to use the "+" as far as I know. You can try 00 and that may work, as I found with a different customer.

Regards,

Scott Keene
NMS/NAC Support

RE: NAC sms integration with International numbers

jsoler — Tue, 02 May 2017 13:01:00 GMT

Thanks Scott.

The 00 doesn't work in my case, as the SMS provider only allows the "+" sign.

Currently a CR is under evaluation for Netsight 8.0 to have this fix. Maybe in 7.1.2 as well.

Gtac (Rotaru) is helping me on this.

Thanks for replying!

RE: NAC sms integration with International numbers

Bareiteraw1991 — Fri, 11 Oct 2019 16:53:00 GMT

Thanks