topic RE: How to upgrade EWC firmware by using Inventory Manager? in ExtremeCloud IQ- Site Engine Management Center

How to upgrade EWC firmware by using Inventory Manager?

Shuo_Tseng — Fri, 05 Jun 2015 10:26:00 GMT

Hi, All

I can't upgrade EWC(V2110) firmware by Inventory Manager, but i can download configuration file from EWC to NetSight.

How can i do?

RE: How to upgrade EWC firmware by using Inventory Manager?

Doug — Fri, 05 Jun 2015 16:41:00 GMT

This should help....

https://gtacknowledge.extremenetworks.com/articles/How_To/Netsight-inventory-manager-to-upgrade-a-wireless-controller

RE: How to upgrade EWC firmware by using Inventory Manager?

Shuo_Tseng — Sun, 07 Jun 2015 13:37:00 GMT

Hi, Doug

I check all setting according the KB and try again, but it halt at this windows(as attach).
I login to EWC and check the firmware, it already download from netsight(as attach).

Please help!

RE: How to upgrade EWC firmware by using Inventory Manager?

Doug — Mon, 08 Jun 2015 16:52:00 GMT

Shuo Tseng,

I will open up a case ticket and have someone reach back out to you directly. If we missed anything in the GTAC Knowledge link I will have it updated.

Thanks,
Doug

RE: How to upgrade EWC firmware by using Inventory Manager?

Gabriel_Bagita — Mon, 08 Jun 2015 16:52:00 GMT

Hi Dough,

the document is fine, but when I configure the Inventory Manager according to the document, then I 'm not able to make a configuration archive of the EWC. I get a message "Configuration Upload script is empty in file Enterasys Networks Wireless Controller - SCP". I checked the script, and there is no section to upload the configuration of the Inventory Manager. We run NetSight 6.3.0.179. Is it the same in the older version of NetSight?

RE: How to upgrade EWC firmware by using Inventory Manager?

Doug — Mon, 08 Jun 2015 16:52:00 GMT

Take a look at.... https://gtacknowledge.extremenetworks.com/pkb_mobile#article/l:en_US/kA1800000008YgfCAE/s

RE: How to upgrade EWC firmware by using Inventory Manager?

Doug — Tue, 09 Jun 2015 17:31:00 GMT

Are you all set with this Shuo Tseng?

RE: How to upgrade EWC firmware by using Inventory Manager?

Shuo_Tseng — Wed, 10 Jun 2015 06:24:00 GMT

Dear Doug

I already setting.

Is an SNMP credential on the controller with the correct CLI credential assigned?

In Inventory Manager if you select the controller and go Tools ----> File Transfer Method does it show as using SCP?

If you select the device and hit the "Image Information" tab do you have "Controlled by Device Type" for the "Configuration MIB" field? Does the directory root/configs/tmp exist?

Under Tools ---> Options ----> File Transfer settings -----> SCP Transfer Settings ----> do you have the correct login information defined?

RE: How to upgrade EWC firmware by using Inventory Manager?

Doug — Wed, 10 Jun 2015 17:37:00 GMT

Shuo Tseng, We will work with you via the GTAC case ticket to get this issue resolved.

Thanks,

Doug