https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49675#M7143 I got the answer!<BR /> I got the broken upgrade bin file.<BR /> After download the correct file (checksum with md5), I can upgrade to the higher version. Tue, 10 Feb 2015 14:07:00 GMT Shunze_Lee 2015-02-10T14:07:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49672#M7140 I want to install/upgrade with the NetSight_Suite_X.X.X.X_install_bin got from Extreme Site.<BR /> After I run chmod 755 NetSight.XXXXX.bin, and execute the bin file,<BR /> I got the following error.<BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="194554f6fcc0482abfa6d81fb42e270b_RackMultipart20141210-21175-180rm45-2014-12-10_095515_inline.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/5010iE56C2EF8409B6894/image-size/large?v=v2&amp;px=999" role="button" title="194554f6fcc0482abfa6d81fb42e270b_RackMultipart20141210-21175-180rm45-2014-12-10_095515_inline.png" alt="194554f6fcc0482abfa6d81fb42e270b_RackMultipart20141210-21175-180rm45-2014-12-10_095515_inline.png" /></span></P><BR /> <BR /> I have tried 4.X, 5.x 6.X and 32bit/64bit NetSight version,<BR /> I got the same error, cannot access /tmp/NetSight_Suite_XXX/java file or directory.<BR /> <BR /> How should I do, to install/upgrade NetSight correctly? Wed, 10 Dec 2014 10:05:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49672#M7140 Shunze_Lee 2014-12-10T10:05:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49673#M7141 Do you want to install OR upgrade Netsight?<BR /> If you want to upgrade what is the currently installed version. Thu, 11 Dec 2014 01:29:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49673#M7141 Ronald_Dvorak 2014-12-11T01:29:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49674#M7142 I upgrade to 5.0 from 4.3 VM and install 6.1 on a new ubuntu OS.<BR /> They got the same result.<BR /> <BR /> Fri, 12 Dec 2014 08:56:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49674#M7142 Shunze_Lee 2014-12-12T08:56:00Z https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49675#M7143 I got the answer!<BR /> I got the broken upgrade bin file.<BR /> After download the correct file (checksum with md5), I can upgrade to the higher version. Tue, 10 Feb 2015 14:07:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/netsight-upgrade-issue/m-p/49675#M7143 Shunze_Lee 2015-02-10T14:07:00Z