Open XMC web gui on IOS device

ken4 — Thu, 27 Dec 2018 12:39:36 GMT

Hello, I opened XMC web gui on IOS devices throught Chrome and Safari browser, but it shows "Connectiion to server lost. Please try again later". Please advise how to fix it. Thanks.

Re: Open XMC web gui on IOS device

Zdeněk_Pala — Thu, 27 Dec 2018 18:36:25 GMT

QA has identified this as a certificate related issue.

iOS versions 10.3 and higher don’t trust root certificates that aren’t already pre-loaded in their certificate store. It does not appear that there is any way to allow non-trusted certificates (as you can do via Mac OSx).

Unless you’ve replaced your server certificate with one from a trusted root authority this issue will exist.

https://support.apple.com/en-us/HT209144

The workaround for customers who want to use XMC on iOS devices is to purchase and install a valid certificate from one of the Trusted Root CAs .

There is a GTAC article on how to generate a CSR on an XMC server to send to the CA and also how to install the retrieved Cert from them here:

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-generate-a-CSR-Certificate-Signing-DRequest-for-Extreme-Management-Center-Server-and-install-it

Hope it helps.

Z.

Re: Open XMC web gui on IOS device

ken4 — Sun, 30 Dec 2018 10:05:16 GMT

Thanks, I fixed it by installing server certificate in XMC.

topic Open XMC web gui on IOS device in ExtremeCloud IQ- Site Engine Management Center

Open XMC web gui on IOS device

Re: Open XMC web gui on IOS device

Re: Open XMC web gui on IOS device