topic Re: Clear entries in XMC console log in ExtremeCloud IQ- Site Engine Management Center

Clear entries in XMC console log

PeterK — Wed, 03 Jun 2020 21:57:24 GMT

Hi,

I’ve a customer XMC installation where we have a lot entries in console log / events with broken date-strings and so the ordering function is not working correct anymore.

Can some tell me, how can I fix this issue / delete the entries?

Re: Clear entries in XMC console log

Ryan_Yacobucci — Thu, 04 Jun 2020 03:36:27 GMT

Hello,

This log should exist in the /usr/local/Extreme_Networks/NetSight/appdata.logs/console.log file.

The date stamp looks strange.

Here is an example of what’s in my console.log:

42162 1591104426811 OneView.6.Event XMCServer Netsight.nacabucci2.com --- Automatic Trap Registration Started Start Trap Receiver Detection on 8 Devices
42163 1591104436808 OneView.6.Event XMCServer Netsight.nacabucci2.com --- Automatic Trap Registration Completed Trap Receiver Detection Completed on 2 Devices
42959 1591146738954 OneView.6.Event XMCServer Netsight.nacabucci2.com --- Automatic Syslog Registration Started Start Syslog Receiver Detection on 8 Devices
42960 1591146749008 OneView.6.Event XMCServer Netsight.nacabucci2.com --- Syslog Configuration Started Start Syslog Configuration on 1 Device XOS:1 EOS:0 VOSS: 0 BOSS: 0 SLX:0 ICX:0 VDX:0 MLX:0

Does this look similar? The 2nd field should be the datestamp in timeticks.

Maybe try to clear your browser settings?

Click the top right hand corner 3 bar “Hamburger” bar → Settings → Clear browser settings

Thanks

-Ryan

Re: Clear entries in XMC console log

PeterK — Thu, 04 Jun 2020 13:35:18 GMT

Hi Ryan,

thanks for your reply. I always checked console.log & admin.log but I can’t find entries with such broken time stamps.

I didn’t count the number of entries with broken time stamps, but it’s round about 1.2 pages. The other entries are normal.

Do I need to look into the databse for deleting this entries?

Re: Clear entries in XMC console log

Ryan_Yacobucci — Sat, 06 Jun 2020 23:04:44 GMT

Can you match up a log entry that has the incorrect time stamp with the same log entry in the console.log?

Would you be able to put the output of the affected entry from console.log here?

I don’t believe the console.log entries are written into the DB. There may be something cached, have you attempted a restart?

Thanks

-Ryan