topic RE: Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . in ExtremeCloud IQ- Site Engine Management Center https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15253#M81 Yes I did but same issue for some devices Wed, 13 Jan 2016 21:54:00 GMT Husam 2016-01-13T21:54:00Z Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15249#M77 Hi everybody,<BR /> <BR /> I have a schedule archive for about 100 devices. Some of them are going well and several switches failed sometime with below error message " file not found" and the description is "Serial Number changed from 1506N-xxxxx to . "<BR /> Please advise if any!<BR /> <BR /> Regards,<BR /> Husam<BR /> <BR /> Note: Admin edit on serial number. Wed, 13 Jan 2016 21:29:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15249#M77 Husam 2016-01-13T21:29:00Z RE: Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15250#M78 What version of netsight are you running? A lot of these issues have been fixed in the later versions. <BR /> Wed, 13 Jan 2016 21:54:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15250#M78 StephenW 2016-01-13T21:54:00Z RE: Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15251#M79 Hi,<BR /> <BR /> I am using version 6.3.0.162. Should I upgrade it?<BR /> <BR /> Thanks,<BR /> Husam Wed, 13 Jan 2016 21:54:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15251#M79 Husam 2016-01-13T21:54:00Z RE: Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15252#M80 There was a fix in build 6.3.0.142 for archive issues, but I could not find any additional fixes in a newer version than what you are using. Have you tried deleting the device from inventory and re-adding it and archive again? Wed, 13 Jan 2016 21:54:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15252#M80 Tony_Thornton 2016-01-13T21:54:00Z RE: Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15253#M81 Yes I did but same issue for some devices Wed, 13 Jan 2016 21:54:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15253#M81 Husam 2016-01-13T21:54:00Z RE: Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15254#M82 Hi Husam,<BR /> Do you still need assistance with this issue?<BR /> Thu, 28 Jan 2016 03:23:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15254#M82 Drew_C 2016-01-28T03:23:00Z RE: Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15255#M83 Yes please! Thu, 28 Jan 2016 03:23:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15255#M83 Husam 2016-01-28T03:23:00Z RE: Schedule archive failed with error message Serial Number changed from 1506N-xxxxx to . https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15256#M84 At this point, I believe it will be best if you can open a case. Feel free to reference this thread in the ticket if that's what you decide to do.<BR /> Thu, 28 Jan 2016 03:23:00 GMT https://community.extremenetworks.com/t5/extremecloud-iq-site-engine/schedule-archive-failed-with-error-message-serial-number-changed/m-p/15256#M84 Drew_C 2016-01-28T03:23:00Z