topic Re: Legacy Netsight Console hangs during start-up. in ExtremeCloud IQ- Site Engine Management Center

Legacy Netsight Console hangs during start-up.

GREG_RICHARDSON — Tue, 22 Sep 2020 19:40:38 GMT

I am running Extreme Management Center 7.0.6.27 and for some reason I cannot log into Netsight Console now. All other legacy applications work normally but during Console’s startup it hangs during this message on its startup splash screen:

“Loading Device Tree”

I’ve tried multiple computers but get the same results. Any thoughts or suggestions are appreciated.

Re: Legacy Netsight Console hangs during start-up.

Zdeněk_Pala — Tue, 22 Sep 2020 21:12:16 GMT

Hi Greg.

I would try following:

uninstall the java console webstart application
clear the browser cache including the java cache.

try again

Re: Legacy Netsight Console hangs during start-up.

GREG_RICHARDSON — Wed, 23 Sep 2020 03:37:09 GMT

Hi Zdenek,

Thanks for responding so quickly.

It’s running now! Thank you so much!

Greg