topic Re: Wireless controller showing zero bandwidth in XMC in ExtremeCloud IQ- Site Engine Management Center

Wireless controller showing zero bandwidth in XMC

Joshua_Puusep — Thu, 11 Jul 2019 21:32:08 GMT

Hello,

One of our two EWC controllers is showing zero bandwidth in XMC.

Historical Statistics collection is enabled for all of the interfaces on the controller. Any ideas why this is the case? Thank you much.

Re: Wireless controller showing zero bandwidth in XMC

David_Choi — Fri, 12 Jul 2019 14:49:25 GMT

Hi Joshua,

Please refer following link:

https://gtacknowledge.extremenetworks.com/articles/Q_A/How-does-the-Wireless-Summary-Controller-Report-display-data/?q=wireless&l=en_US&c=Extreme_Software%3ANetSight&fs=Search&pn=1

BR,

Re: Wireless controller showing zero bandwidth in XMC

Ryan_Yacobucci — Mon, 15 Jul 2019 00:43:08 GMT

Hello,

We had a previous issue specifically with the ifHcInOctets and ifHcOutOctets which are the SNMP tables used for controller bandwidth collection:

https://gtacknowledge.extremenetworks.com/articles/Solution/Wireless-controller-bandwidth-being-reported-as-0-or-low-for-Wireless-controller

Are you affected by this issue?

Is the issue only happening to bandwidth and all the other Wireless Dashboard components are functioning normally?

Thanks
-Ryan

Re: Wireless controller showing zero bandwidth in XMC

Joshua_Puusep — Mon, 15 Jul 2019 21:43:24 GMT

I guess it's possible, but we are running 10.21.x and it's only happening on one controller. I also looked at the historical stats collection config and the objects being polled seem to be the same on both controllers. In any case, we will be upgrading the controllers, most likely to 10.51.x, this month, so i will wait to see if that fixes this. Thanks!