topic Re: XMC archive error switch has been removed in ExtremeCloud IQ- Site Engine Management Center

XMC archive error switch has been removed

stephanos_kaish — Fri, 30 Aug 2019 17:35:46 GMT

Hi all,

We have removed some switches from the Devices Tab on XMC, yet under Archives some switches are reported as File not found/Missing.

I cant understand why it would report the backup failing if the switch no longer exists and not anywhere in XMC.

Do I need to remove them manually from somewhere?

Re: XMC archive error switch has been removed

Dilraj_Singh_Kh — Mon, 02 Sep 2019 07:59:39 GMT

Hi Stephanos,

You can try the below:

From the Right -hand menu select "Attributes" under Details and check for the patch where that particular file is stored. Take a note of that path and delete it by logging in to XMC using SSH.

DILRAJ

Re: XMC archive error switch has been removed

stephanos_kaish — Mon, 02 Sep 2019 16:08:02 GMT

Hi Dilraj,

There is no information there to suggest where the file is stored.

Im not sure you understand the issue. XMC is reporting a failed archive, but the device no longer exists in XMC as I deleted it from my list of devices.

Re: XMC archive error switch has been removed

Zdeněk_Pala — Tue, 03 Sep 2019 04:26:33 GMT

Uncheck the device in your archive:

Re: XMC archive error switch has been removed

stephanos_kaish — Tue, 03 Sep 2019 16:07:43 GMT

Hi,

Thank you but I dont have /world path and even if i create a path and add every device available in XMC, it doesn't show up in the list so it cant be removed.

Re: XMC archive error switch has been removed

stephanos_kaish — Tue, 03 Sep 2019 16:09:26 GMT

the switch for example with ip 192.168.103.27 is no longer in that list so cannot remove it.

Re: XMC archive error switch has been removed

Zdeněk_Pala — Fri, 06 Sep 2019 15:51:28 GMT

Hi.
I see your issue and I was able to replicate it in 8.3.1.9

following worked for me: save the archive. in my case the number of devices updated from 19 to 18 and the issue is gone.

I hope it helps you.

Re: XMC archive error switch has been removed

stephanos_kaish — Mon, 09 Sep 2019 15:12:49 GMT

Thank you Zdenek however the SAVE button is greyed out for some reason:

Re: XMC archive error switch has been removed

stephanos_kaish — Mon, 09 Sep 2019 15:16:21 GMT

Re: XMC archive error switch has been removed

Zdeněk_Pala — Mon, 09 Sep 2019 15:19:51 GMT

Hi Stephanos.

change something in the setting (e.g. uncheck and check again) and then the save button is available for you.

Re: XMC archive error switch has been removed

stephanos_kaish — Mon, 09 Sep 2019 15:21:30 GMT

that seems to have updated the the number of devices column, thanks!