topic Re: How to upgrade XMC,NAC,Analytics servers to 8.2.4.42 in ExtremeCloud IQ- Site Engine Management Center

How to upgrade XMC,NAC,Analytics servers to 8.2.4.42

HoneyBadger72 — Fri, 01 Mar 2019 23:37:40 GMT

I am pretty new to Extreme Networks and have never gone through a system upgrade other then firmware updates to switches. The end of last year, we finished rolling out all Extreme Networks switches, APs/controllers and servers to our company of 12 offices and 2 data centers.

What we have now...
1 x XMC ver 8.1.3.65
4 x Control (NAC) servers
1 x Analytics server
2 x Wireless controllers
8 x X440-G2 stacks in main office (over 2100 total ports
11 x X450-G2 stacks, one in each of 11 remote offices
All using the same policy domain
94 APs spread across the company with two controllers at our data centers
All virtual servers on VMware

I have been reading on how to do this, but I wanted some advice from some how has done this...

Some main points I want to verify...

Create new upgrade license for XMC?
Upgrade XMC first, then other servers in any order after that?
Download the bin files for each server type
Upload each bin file to each server
Execute each file to install the upgrade, server will reboot?

I was able to download these files, are they correct?
Management = ExtremeManagementCenter_Suite_8.2.4.42_64bit_install.bin
Control = nac_appliance_64bit_sw_upgrade_to_8.2.4.42.bin
Analytics = purview_appliance_upgrade_to_8.2.4.42.bin

Any advise, issues, thing to watch out for, things to prep for?

Here are some links I found that seem to he helpful:

How to upgrade Netsight Suite or Extreme Management Center on linux appliances

https://extremeportal.force.com/ExtrArticleDetail?an=000074236

How to upgrade a NetSight Extreme Management Control license for use with version 7, 8.1, and 8.2

https://extremeportal.force.com/ExtrArticleDetail?an=000080786

Thanks all!

Re: How to upgrade XMC,NAC,Analytics servers to 8.2.4.42

LeoP1 — Sat, 02 Mar 2019 00:41:02 GMT

Hi @HoneyBadger72 ,

As you are at 8.1.3.65, the procedure you described seems right and the process should be seamless.

As we discussed in the other topic, I have that situation with my customer on 8.2, and have an open ticket on GTAC. We are arranging some new tests to pinpoint where the issue is.

Best regards,

-Leo

Re: How to upgrade XMC,NAC,Analytics servers to 8.2.4.42

LeoP1 — Sat, 02 Mar 2019 00:41:42 GMT

By the way, be aware that the appliances need access to the internet to upgrade the OS, and it can take a long time...

Re: How to upgrade XMC,NAC,Analytics servers to 8.2.4.42

HoneyBadger72 — Sat, 02 Mar 2019 00:53:29 GMT

Thanks, little details like that are what I like to hear.

Re: How to upgrade XMC,NAC,Analytics servers to 8.2.4.42

LeoP1 — Sat, 02 Mar 2019 03:30:14 GMT

Hi @HoneyBadger72 ,

Just another piece of advice... I just found a new GTAC Knowledge article that needs to be observed in this upgrade (especially if you have Hardware NAC Appliances):

https://extremeportal.force.com/ExtrArticleDetail?an=000063358

SCENARIO 2 - HARDWARE APPLIANCES
Extreme Networks currently does not have a field-based resolution for hardware NAC appliances to support software release 8.2.4.42.

CRITICAL: Please do not upgrade any NAC hardware appliance to software release 8.2.4.42 or above until resolved.

Best regards,

-Leo