topic RE: User not showing up in OneView client list in ExtremeCloud IQ- Site Engine Management Center

User not showing up in OneView client list

Rich_Pacheco — Wed, 11 May 2016 01:01:00 GMT

Does anyone know what the refresh interval is for the OneView Wireless Client List. When searching for clients, I can't seem to find them in OneView -> Wireless -> Clients. But, if I log in to the controller, I can see the user has been connected for over 45 minutes. I understand that there is probably going to be a little bit of lag, but I would think that I shouldn't be that long. I've tried searching for the client by username, MAC and IP and still doesn't find the them. We are running NetSight Suite 7.0.1.13. I don't remember having this issue on NetSight 6.3

RE: User not showing up in OneView client list

Frank_Thomas — Wed, 11 May 2016 20:30:00 GMT

Are any clients from that controller visible in Oneview?

RE: User not showing up in OneView client list

Rich_Pacheco — Wed, 11 May 2016 20:34:00 GMT

Yes, there were thousands of clients on OneView. This morning we noticed some "heap memory low" warnings. We doubled the heap memory and after a restart it all started working. Not sure if the heap memory was the problem or if the restart cleared it up.