Cisco ISR4351 archive fails

Keith_Obermeie1 — Thu, 17 Jun 2021 21:07:10 GMT

I have been successfully archiving a cisco 2811 router for years. I have installed a new ISR4351 this year as a replacement, but so far my archive script has been failing.

I know that EMC can authenticate properly to the 4351, as I can use terminal from EMC to log in to the router, and I can complete a snmp walk on the device - the ports are showing up properly in EMC.

the error I see in EMC/Archive is

VOICEGW-02#copy running-config tftp: Address or name of remote host []? [EMCIP] Destination filename [voicegw-02-confg]? configs/tmp/[ROUTERIP].cfg . %Error opening tftp://[EMCIP]/configs/tmp/[ROUTERIP].cfg (Timed out) VOICEGW-02#exit

(note: edited to remove exposed IP addresses)

If I ssh to the router and execute the script commands manually I end up with:

%Error opening tftp://[EMCIP]/voicegw-02-confg (Timed out)

so I think this tells me that the router isn’t able to write back to the tftp server. Perhaps there is a permission I need to tweak in EMC??? (I can ping the EMCIP successfully)

So, my questions are:

Is there a better/newer script than the cisco-tftp script for archiving newer versions of IOS?
Is there a IP filter in EMC for the tftp service I need to tweak?
Has anyone successfully integrated recent Cisco gear to archive to EMC?

thanks!

topic Cisco ISR4351 archive fails in ExtremeCloud IQ- Site Engine Management Center

Cisco ISR4351 archive fails