topic Re: Unable to set access control options inside of roles in ExtremeControl

Unable to set access control options inside of roles

Brent_Addis — Mon, 09 Feb 2026 08:16:41 GMT

Have a bit of a strange one. We've been using Site Engine and control for a while, setting vlans and service ID's quite happily on a campus. Onboarded a new tenant recently, and went ahead to set NAC policy on some edge ports today and suddenly we are unable to do anything.

I've tried 3 different web browsers, different PC's, all a bust.

Any ideas?

How it should look:

How it looks now with none of the action options available:

We hadn't updated since august last year, so upgraded to the latest this evening - v25.11.12

Does anyone have any idea before I log with TAC?

Re: Unable to set access control options inside of roles

Robert_Haynes — Mon, 09 Feb 2026 14:30:46 GMT

I know you've said you tried different browsers however please try to clear browser settings. Click on your user-id top-right, Settings -> Clear Browser Settings.

If you open a case provide a show support ZIP upfront. Administration -> Diagnostics -> Support -> Generate Show Support. Download.

Re: Unable to set access control options inside of roles

Brent_Addis — Tue, 10 Feb 2026 20:40:01 GMT

Valid, had not thought about clearing browser settings.

Tried it though and no luck, have taken on board re support zip export and will upload to case, thanks!

Re: Unable to set access control options inside of roles

Brent_Addis — Mon, 11 May 2026 23:41:05 GMT

This is a Bug which is being sorted in a future release - CFD-16497 - NEW Target Version - XIQSE 26.6.10