topic RE: Web Page Hangs During MAC Registration. Wired NAC. in ExtremeSwitching (EOS)

Web Page Hangs During MAC Registration. Wired NAC.

Amos_Peter — Tue, 28 Aug 2018 08:44:00 GMT

After submitting credentials during MAC Registration the web page hangs stating Network Registration in Progress. I don't know which policy need to change to address this. This is for Wired NAC.

RE: Web Page Hangs During MAC Registration. Wired NAC.

Shmulik — Tue, 28 Aug 2018 11:46:00 GMT

I would suggest to open a case with GTAC.

Thanks!

Shmulik

RE: Web Page Hangs During MAC Registration. Wired NAC.

Amos_Peter — Tue, 28 Aug 2018 11:46:00 GMT

Thanks, i've already open a case

RE: Web Page Hangs During MAC Registration. Wired NAC.

Ronald_Dvorak — Tue, 28 Aug 2018 11:55:00 GMT

If the client is able to get to the portal to enter the credentials we'd assume that the non-authenticated policy is OK so that would indicate that the authenticated policy is missing something.

RE: Web Page Hangs During MAC Registration. Wired NAC.

Amos_Peter — Tue, 28 Aug 2018 11:55:00 GMT

thanks, i try to check the policy as your suggested

RE: Web Page Hangs During MAC Registration. Wired NAC.

Ronald_Dvorak — Tue, 28 Aug 2018 11:55:00 GMT

Is the client switching VLAN/subnet during the authentication (=put in another VLAN if authenticated) or is the VLAN/subnet the same in unauthenticated/authenticated state.

RE: Web Page Hangs During MAC Registration. Wired NAC.

Amos_Peter — Tue, 28 Aug 2018 11:55:00 GMT

After consulting with Extreme support, the solution is to disable Node Alias as it affect NAC IP Resolution.