https://community.extremenetworks.com/t5/extremeswitching-eos/b5k125-24p2/m-p/64931#M2062 Hi GRomek,<BR /> <BR /> if I'm not wrong the A/B/C-series are under life-time warranty.<BR /> I suggest to ask your Extreme Sales Repesentative (or where you normaly buy Extreme components) about how to RMA the device.<BR /> Or open a GTAC case and ask them about this.<BR /> <BR /> Have you checked what happend if you connect the console cable to a terminal and the switch boot?<BR /> Are there any messages?<BR /> <BR /> Regards,<BR /> Axel Mon, 01 Jul 2019 12:40:13 GMT ar1 2019-07-01T12:40:13Z https://community.extremenetworks.com/t5/extremeswitching-eos/b5k125-24p2/m-p/64930#M2061 It's about Switch Extreme Networks B5K125-24P2 B5 STK 24x3SPD-ATPoE + 2SFPPlus (B5K125-24P2).<BR /> The equipment does not start, but the lights are flashing (this is the description of the fault according to the customer).<BR /> I am asking for info what are we still doing with the equipment? Where we refer, if there is still a guarantee, etc.<BR /> the serial number of the device.<BR /> 14490322916H Fri, 28 Jun 2019 16:28:08 GMT https://community.extremenetworks.com/t5/extremeswitching-eos/b5k125-24p2/m-p/64930#M2061 GRomek 2019-06-28T16:28:08Z https://community.extremenetworks.com/t5/extremeswitching-eos/b5k125-24p2/m-p/64931#M2062 Hi GRomek,<BR /> <BR /> if I'm not wrong the A/B/C-series are under life-time warranty.<BR /> I suggest to ask your Extreme Sales Repesentative (or where you normaly buy Extreme components) about how to RMA the device.<BR /> Or open a GTAC case and ask them about this.<BR /> <BR /> Have you checked what happend if you connect the console cable to a terminal and the switch boot?<BR /> Are there any messages?<BR /> <BR /> Regards,<BR /> Axel Mon, 01 Jul 2019 12:40:13 GMT https://community.extremenetworks.com/t5/extremeswitching-eos/b5k125-24p2/m-p/64931#M2062 ar1 2019-07-01T12:40:13Z