https://community.extremenetworks.com/t5/extremeswitching-eos/i-don-t-have-access-to-the-console-port-on-the-switch-d2g124-12/m-p/66814#M2077 <P>I am trying to make some configuration changes on switch D2G124-12 but I do not have access through the console. The cables are discarded since I already tried with other equipment with the same characteristics and access without problems. Also press the button to return to factory settings the equipment but the behavior is the same, it does not send me the prompt.</P> <P>Do you have any additional recommendations on this particular case?</P> Wed, 08 Jul 2020 03:05:35 GMT Vicent3 2020-07-08T03:05:35Z https://community.extremenetworks.com/t5/extremeswitching-eos/i-don-t-have-access-to-the-console-port-on-the-switch-d2g124-12/m-p/66814#M2077 <P>I am trying to make some configuration changes on switch D2G124-12 but I do not have access through the console. The cables are discarded since I already tried with other equipment with the same characteristics and access without problems. Also press the button to return to factory settings the equipment but the behavior is the same, it does not send me the prompt.</P> <P>Do you have any additional recommendations on this particular case?</P> Wed, 08 Jul 2020 03:05:35 GMT https://community.extremenetworks.com/t5/extremeswitching-eos/i-don-t-have-access-to-the-console-port-on-the-switch-d2g124-12/m-p/66814#M2077 Vicent3 2020-07-08T03:05:35Z https://community.extremenetworks.com/t5/extremeswitching-eos/i-don-t-have-access-to-the-console-port-on-the-switch-d2g124-12/m-p/66815#M2078 <P>Greetings,</P> <BLOCKQUOTE> <P>I already tried with other equipment with the same characteristics and access without problems</P> </BLOCKQUOTE> <P>Was this “other Equipment” also a D2-Switch or a Secure-Stack? Or did you test with a Summit-Switch for example? Summit-Switches have another Pin layout than D2G-Switches.</P> <P>When you connect to the console port and then reboot the switch - do you see any console output during the boot?</P> Wed, 08 Jul 2020 04:42:33 GMT https://community.extremenetworks.com/t5/extremeswitching-eos/i-don-t-have-access-to-the-console-port-on-the-switch-d2g124-12/m-p/66815#M2078 Stefan_K_ 2020-07-08T04:42:33Z https://community.extremenetworks.com/t5/extremeswitching-eos/i-don-t-have-access-to-the-console-port-on-the-switch-d2g124-12/m-p/66816#M2079 <P>Answering your questions Stefan K.</P> <P>Was this "other device" also a D2-Switch or a Secure-Stack?</P> <P>It is also a D2G124-12.</P> <P>When you connect to the console port and then reboot the switch, do you see any output from the console during startup?</P> <P>No, he doesn't send me anything.</P> <P>Regards!</P> Wed, 08 Jul 2020 21:42:51 GMT https://community.extremenetworks.com/t5/extremeswitching-eos/i-don-t-have-access-to-the-console-port-on-the-switch-d2g124-12/m-p/66816#M2079 Vicent3 2020-07-08T21:42:51Z