topic C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005 in ExtremeSwitching (EOS)

C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005

Helio_Jose_Erha — Wed, 09 Nov 2016 23:49:00 GMT

Dear all ,

I am getting the following Syslog message.

IGMPSNOOP[256638384]: snooping_timer.c(646) 194947 This is from manager 1 %% snoopMemTimerUpdate: Group membership timer not found

Below c5 settings

#igmp
set igmpsnooping interfacemode ge.1.4 enable
set igmpsnooping interfacemode ge.1.5 enable
set igmpsnooping interfacemode ge.1.6 enable
set igmpsnooping interfacemode ge.1.7 enable
set igmpsnooping interfacemode ge.1.8 enable
set igmpsnooping interfacemode ge.1.9 enable
set igmpsnooping interfacemode ge.1.10 enable
set igmpsnooping interfacemode ge.1.11 enable
set igmpsnooping interfacemode ge.1.21 enable
set igmpsnooping interfacemode ge.1.22 enable
set igmpsnooping interfacemode ge.1.23 enable
set igmpsnooping interfacemode ge.1.24 enable
set igmpsnooping interfacemode ge.2.21 enable
set igmpsnooping interfacemode ge.2.22 enable
set igmpsnooping interfacemode ge.2.23 enable
set igmpsnooping interfacemode ge.2.24 enable
set igmpsnooping interfacemode ge.3.2 enable
set igmpsnooping interfacemode ge.3.21 enable
set igmpsnooping interfacemode ge.3.22 enable
set igmpsnooping interfacemode ge.3.23 enable
set igmpsnooping interfacemode ge.3.24 enable
set igmpsnooping interfacemode lag.0.3 enable
set igmpsnooping interfacemode lag.0.5 enable
set igmpsnooping adminmode enable
!
end

What should I do to resolve this issue?

Thanks

RE: C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005

Helio_Jose_Erha — Wed, 16 Nov 2016 20:30:00 GMT

Can someone help me? Thank you

RE: C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005

Daniel_Coughlin — Wed, 16 Nov 2016 21:58:00 GMT

What is the logging configuration? Other than the message is snooping working properly?

RE: C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005

Helio_Jose_Erha — Wed, 16 Nov 2016 23:17:00 GMT

Hi Daniel,

Yes, the C5 stack is working properly.

Note: This Syslog message is only appearing in Netsight.

Logging configuration:

#logging
set logging application CLIWEB level 5
set logging application SNMP level 5
set logging application STP level 5
set logging application Driver level 5
set logging application System level 5
set logging application Stacking level 5
set logging application RtrOspf level 5
set logging application RtrMcast level 5
set logging application RtrVrrp level 5
set logging application UPN level 5
set logging application Router level 5
set logging application Security level 5
set logging local console enable file enable sfile enable
set logging server 1 ip-addr 10.4.17.24 state enable
!
end

RE: C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005

Daniel_Coughlin — Wed, 16 Nov 2016 23:27:00 GMT

Thanks I will have a chat with Engineering and see what I can find out.

RE: C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005

Helio_Jose_Erha — Wed, 16 Nov 2016 23:38:00 GMT

OK. I'm waiting. Thanks...

RE: C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005

Daniel_Coughlin — Mon, 19 Dec 2016 21:49:00 GMT

I got some feedback from engineering.

This message doesn’t necessarily mean there is a problem. Here is the scenario, we receive a membership report packet, during processing we look for the timer associated with group but don’t find it. There are a number of reasons why this can happen.

RE: C5-series IGMP SNOOPING -Syslog Message - Firmware 06.81.08.0005

Helio_Jose_Erha — Mon, 19 Dec 2016 23:02:00 GMT

OK Daniel. Thank you..