topic Re: Ethernet Routing Switch 4548GT firmware update fail in ExtremeSwitching (ERS)

Ethernet Routing Switch 4548GT firmware update fail

pixer — Tue, 11 Jul 2023 06:46:10 GMT

Hello everyone I tried to update mine

And now I get:

Booting...

Testing main memory - PASSED

Starting...

Ethernet Routing Switch 4548GT

Boot Version 5.0.0.9 Fri Dec 29 10:11:21 2006

Hardware Rev: 03
Resets: 175
Initializing Flash...
Reading MAC Address...
MAC Address: 00-21-62-ab-ec-00
Initializing Switch CBs...
Attaching SOC unit 0... PCI device ASIC1 attached as unit 0...
Attaching SOC unit 1... PCI device ASIC2 attached as unit 1...

Diagnostic Version 5.0.1.0 Fri Mar 30 11:03:11 2007

Press Control-C to Enter Diag

Test ROM Config - PASSED
Test FANs - PASSED
Test Internal Loopback - PASSED
Test ASIC1 Registers - PASSED
Test ASIC2 Registers - PASSED
Test PHY Registers - PASSED
Test USB Registers - PASSED
Agent code verification fails!!

>> Break Recognized - Wait...
Press 'a' to run Agent code
Press 'd' to download Agent code
Press 'e' to display errors
Press 'c' to clear log message
Press 'i' to initialize config flash
Press 'p' to run POST tests...

As I understand it, I substituted the wrong firmware file, where can I get the correct firmware file for this device?

Re: Ethernet Routing Switch 4548GT firmware update fail

DelB — Tue, 11 Jul 2023 14:20:38 GMT

I think you have to get those off of the Avaya Support Site.

If you dont have access to Avaya Support downloads send me an email and I will try to send you the last version I have saved - which is probably the last version released. I loved the 4500s back in the day, but they were discontinued quite some time ago.

Re: Ethernet Routing Switch 4548GT firmware update fail

DelB — Tue, 11 Jul 2023 14:22:29 GMT

btw, it is odd it would let you install the wrong firmware. Never seen that happen before. They usually would error out and not take the software if you were trying to install the wrong one.

Re: Ethernet Routing Switch 4548GT firmware update fail

EXTR_Paul — Wed, 12 Jul 2023 01:38:21 GMT

Unfortunately You be will unable to find this software on the Extreme or Avaya support site.

This product went End of Sale and End of Software support before the Extreme Networks acquisition. So when the product line moved to Extreme the software images were not re-published.

The ERS4500 has now been end of life for almost two years.

There has been two public notices for this over the years regarding this. One on the Avaya site back in 2018 and the End of life notice on the Extreme Site.

here is the 2018 notice

https://support.avaya.com/css/public/documents/101046832

I wish I could be more help. if you do find the software you can try and do a diag recovery.

Re: Ethernet Routing Switch 4548GT firmware update fail

pixer — Wed, 12 Jul 2023 11:25:26 GMT

I have a working identical switch 4548
Is it possible to copy a working firmware from it?
How?

Re: Ethernet Routing Switch 4548GT firmware update fail

EXTR_Paul — Wed, 12 Jul 2023 11:54:58 GMT

ERS switches do not have a traditional Flash drive. Once the .diag or .img files are loaded on the switch they are extracted and installed. You can't move that file off the switch.