https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43842#M10657 I'm not sure I can answer that question, but I can confidently say this is something we are intending to fix in our new support portal.<BR /> I have an idea to experiment with on how to resolve your concern for this particular customer's account, but I don't want to discuss it here.<BR /> Wed, 27 Jan 2016 19:58:00 GMT Drew_C 2016-01-27T19:58:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43839#M10654 Hi, all!<BR /> <BR /> How can we check is License activated or not?<BR /> I mean that I have Voucher Number and want to check is Customer generate license?<BR /> <BR /> In eSupport this feature very-very limited and there is don't shows all activated Vouchers.<BR /> <BR /> Thank you! Wed, 27 Jan 2016 17:35:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43839#M10654 Alexandr_P 2016-01-27T17:35:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43840#M10655 If you'll email me the voucher number, I'll check it for you. Definitely don't post it here  I'll also take a look to see if there's anything I can do in your eSupport account that may help. Wed, 27 Jan 2016 19:53:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43840#M10655 Drew_C 2016-01-27T19:53:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43841#M10656 Hi, Drew!<BR /> <BR /> Main question how Extreme Distributor (like our company) can see this information?<BR /> Because sometimes I generate license (I can see this) and sometimes license generate Customer (I can't see this)<BR /> <BR /> Thank you! Wed, 27 Jan 2016 19:58:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43841#M10656 Alexandr_P 2016-01-27T19:58:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43842#M10657 I'm not sure I can answer that question, but I can confidently say this is something we are intending to fix in our new support portal.<BR /> I have an idea to experiment with on how to resolve your concern for this particular customer's account, but I don't want to discuss it here.<BR /> Wed, 27 Jan 2016 19:58:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43842#M10657 Drew_C 2016-01-27T19:58:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43843#M10658 Hi Alexandr,<BR /> <BR /> I think that the license information should be visible only for the entitlements owner, and not for all other regardless of who it is partner / distributor / customer.<BR /> <BR /> Wed, 27 Jan 2016 19:58:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43843#M10658 Necheporenko__N 2016-01-27T19:58:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43844#M10659 Hi, Nikolay!<BR /> <BR /> Thank you for answer, but main reason for this post is find possibility to check - Voucher is activated or not. Wed, 27 Jan 2016 19:58:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43844#M10659 Alexandr_P 2016-01-27T19:58:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43845#M10660 If you are owner of the entitlement and don't see info direcly from you esupport portal just open a case. Wed, 27 Jan 2016 19:58:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/how-to-check-license-activated-or-not/m-p/43845#M10660 Necheporenko__N 2016-01-27T19:58:00Z