https://community.extremenetworks.com/t5/extremeswitching-exos-switch/can-t-get-to-configuration-via-putty-or-screen-on-manjaro/m-p/20620#M1280 I had a feeling it was the serial cable. I'll email you now. Tue, 18 Mar 2014 07:36:00 GMT Davidson_Mott 2014-03-18T07:36:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/can-t-get-to-configuration-via-putty-or-screen-on-manjaro/m-p/20618#M1278 Hello everyone, I am new on here. I am Davidson Mott, I am currently studying Computer Networking at college right now. <BR /> <BR /> I am setting up a small lab in my bedroom. I have a Summit 48 (Model 15000), I am trying to configure it, but every-time I try to use putty or Screen (on Manjaro), all I get is a blank screen on the terminal. Could it be the serial cable I am using? <A href="http://www.amazon.com/gp/product/B00066HP2E/ref=oh_details_o01_s00_i00?ie=UTF8&amp;#38;psc=1" target="_blank" rel="nofollow noreferrer noopener">http://www.amazon.com/gp/product/B00066HP2E/ref=oh_details_o01_s00_i00?ie=UTF8&amp;psc=1</A> this is the cable I am using to try to configure my switch. Is there also a manual for this switch to? I want to configure some VLANS for my experimentation. Tue, 18 Mar 2014 07:28:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/can-t-get-to-configuration-via-putty-or-screen-on-manjaro/m-p/20618#M1278 Davidson_Mott 2014-03-18T07:28:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/can-t-get-to-configuration-via-putty-or-screen-on-manjaro/m-p/20619#M1279 Hey Davidson unfortunately you need a null modem cable not a straight through cable. If you are in the US send me your address to prusso@extremenetworks.com and i will send you one. P Tue, 18 Mar 2014 07:32:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/can-t-get-to-configuration-via-putty-or-screen-on-manjaro/m-p/20619#M1279 Paul_Russo 2014-03-18T07:32:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/can-t-get-to-configuration-via-putty-or-screen-on-manjaro/m-p/20620#M1280 I had a feeling it was the serial cable. I'll email you now. Tue, 18 Mar 2014 07:36:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/can-t-get-to-configuration-via-putty-or-screen-on-manjaro/m-p/20620#M1280 Davidson_Mott 2014-03-18T07:36:00Z