topic RE: Can't do a firmware selection in Netsight in ExtremeSwitching (EXOS/Switch Engine)

Can't do a firmware selection in Netsight

JohanHendrikx — Mon, 30 Jan 2017 19:14:00 GMT

When I use the Firmware Upgrade Wizard in Netsight, I can't do a Frimware Selection.

So I cann't map af device type to an image an upgrade the switch.

I tested a couple devices (X440, X460)

Version Netsight 7.0.9.4

RE: Can't do a firmware selection in Netsight

StephenW — Mon, 30 Jan 2017 20:21:00 GMT

I have a few questions.

Are you using inventory manager or the web UI?
Have you already downloaded the images to netsight?
Are the switches showing up with a "?" icon?

RE: Can't do a firmware selection in Netsight

JohanHendrikx — Mon, 30 Jan 2017 20:21:00 GMT

I am using the Inventory manager. The images are already uploaded to netsight an the switches don't have a "?' icom

RE: Can't do a firmware selection in Netsight

Steve_Ballantyn — Mon, 30 Jan 2017 20:39:00 GMT

I have had this same issue. I deleted the device and then re-added it back to Netsight. And then I was able to upgrade the firmware without any problems. It seems like there have been a few other people with this same problem and deleting/re-adding the device fixed it.

I am thinking there might be a bug hidden away in there somewhere?

RE: Can't do a firmware selection in Netsight

Curtis_Parish1 — Tue, 31 Jan 2017 21:13:00 GMT

I have found most issues having a question mark are fixed by correcting SNMP credentials on either the switch or in Profile/Device Mapping in Netsight.

RE: Can't do a firmware selection in Netsight

Daniel_B — Mon, 06 Feb 2017 13:44:00 GMT

Do you mean this view?

On my side there is no firmware shown automaticaly, but if i check the "Show All Images", there i can choose the firmware i want. And the Update works for Summit Switches.

RE: Can't do a firmware selection in Netsight

JohanHendrikx — Mon, 06 Feb 2017 13:44:00 GMT

No, I see the firmware but I cann't assign the firmware to the device or family