topic RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found in ExtremeSwitching (EXOS/Switch Engine)

Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Hardik — Mon, 04 Aug 2014 12:18:00 GMT

Finding subjected error in BD-8806/15.3.3.5 p1-4.
Can someone help me understanding and resolving these error messages, its flooding log message space too.

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Jason3 — Mon, 04 Aug 2014 13:24:00 GMT

You should reach out to the Gtac and open a ticket

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Hardik — Mon, 04 Aug 2014 14:02:00 GMT

Thanks Jason !
Do you think these messages could be service impacting ?

BR//
Hardik

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Jason_Parker — Mon, 04 Aug 2014 16:31:00 GMT

I am searching the database since I have been here today and will get back to you

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Jason_Parker — Mon, 04 Aug 2014 16:36:00 GMT

Could you send in a configuration or even the full log?

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Sumit_Tokle — Mon, 04 Aug 2014 19:39:00 GMT

This log messages appear when there is mismatch between the h/w and s/w entries. When certain traffic comes to switch and if H/W entry is not present then that traffic would be process by CPU.

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Hardik — Tue, 05 Aug 2014 14:38:00 GMT

Hi Sumit,
Thanks for your reply, I know "debug hal..." command will get hardware entry. what is the way to find s/w entries ?

BR//
Hardik

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Sumit_Tokle — Tue, 05 Aug 2014 16:14:00 GMT

"debug hal..." will not show the h/w entries.
You need to contact GTAC to report this issue.

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Jason_Parker — Tue, 05 Aug 2014 16:20:00 GMT

debug hal show fdb may help

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Jason_Parker — Tue, 05 Aug 2014 16:27:00 GMT

Please contact the GTAC as Tokle has stated so we can get to the bottom of the issue.

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Thiago_Ferreira — Wed, 17 Dec 2014 01:40:00 GMT

Hello guys, i'm having the same problem in network, where i work.

Anybody have a solution for the problem?

RE: Slot-2: Unable to Add L2 2:4 to s,G,v=ac12090c,e0000005,510 IPMC 13, unit 0 Entry not found

Drew_C — Wed, 17 Dec 2014 01:40:00 GMT

Hi Thiago,
There are a few causes for this particular problem. As suggested above, I would recommend opening a case with GTAC so they can help point you in the right direction. The most likely recommendation will be a software upgrade.

You can open a case online, or via phone: http://www.extremenetworks.com/support

-Drew