topic RE: connectivity problems in ExtremeSwitching (EXOS/Switch Engine)

connectivity problems

zain_mallick — Tue, 12 Apr 2016 09:55:00 GMT

when i installed switch summit X460 ,and wires connected to ports, connection is not done and network is not working.....switch is in a flat network,...!

RE: connectivity problems

Zdeněk_Pala — Tue, 12 Apr 2016 10:19:00 GMT

Is the port enabled? When you install the switch there is wizard on the CLI. One of options there is to disable all ports... Is the cable working? Have you tried it elsewhere?

RE: connectivity problems

zain_mallick — Tue, 12 Apr 2016 10:26:00 GMT

yes ports are enable but led of ports are not blink,yes cables are working,i tried in banking ....

RE: connectivity problems

Zdeněk_Pala — Tue, 12 Apr 2016 10:42:00 GMT

If you connect the cable between two ports, does the LED iluminate? Does the port have link? Anything on the CLI?

RE: connectivity problems

zain_mallick — Tue, 12 Apr 2016 10:42:00 GMT

led is not working ,when i connected the cable,i cann't see CLI because switch in not in my hand.....i m a support depart person and i m dealing in switches issues, this issue is our customer issues

RE: connectivity problems

Zdeněk_Pala — Tue, 12 Apr 2016 10:42:00 GMT

you can access CLI over the SSH/telnet to the management port = if the switch was configured upfront.

RE: connectivity problems

Zdeněk_Pala — Tue, 12 Apr 2016 10:42:00 GMT

I do not understand how you know that ports are enabled if you do not have access to the CLI.

RE: connectivity problems

davidj_cogliane — Tue, 12 Apr 2016 10:42:00 GMT

We needs to see the config or at the very least the output from show vlan to even guess at this. Thanks

RE: connectivity problems

Henrique — Tue, 12 Apr 2016 10:42:00 GMT

Hi Zain, if you loop 2 ports and you don't see any led/link, there are couple things we can check, but you need CLI access (console access since no ports are up) or at least the last updated configuration file/backup.

The switch can have some features that will disable the port if a loop is detected (not enable by default, but someone could have enabled that). Also, as already mentioned before, CLI access will assure all ports are enabled and we will be able to provide a better guidance or even run a switch extended diagnostics.