topic RE: Failed to download image - Error: File could not be unwrapped in ExtremeSwitching (EXOS/Switch Engine)

Failed to download image - Error: File could not be unwrapped

Ahmed_AbdelFatt — Wed, 01 Apr 2015 11:02:00 GMT

I am trying to download a new image to Summit X460-24p and I get the below error

# download image memorycard summitX-15.3.4.6-patch1-5.x primary
Downloading to Switch.............Error: Failed to download image - Error: File could not be unwrapped.

Any idea what could be causing the issue?

Thanks

RE: Failed to download image - Error: File could not be unwrapped

PARTHIBAN_CHINN — Wed, 01 Apr 2015 11:11:00 GMT

could you try the below command

download image summitX-15.x.x.xos vr Vr-mgmt

RE: Failed to download image - Error: File could not be unwrapped

Ahmed_AbdelFatt — Wed, 01 Apr 2015 11:22:00 GMT

I tried before and got tftp time out "Downloading to SwitchError: Failed to download image - tftp: timeout" that's why I am trying to download from flash disk.

Also, I can ping tftp from the switch and disabled windows firewall but with no joy

RE: Failed to download image - Error: File could not be unwrapped

Drew_C — Wed, 01 Apr 2015 11:22:00 GMT

If you're able to ping the TFTP server but are seeing a timeout on download, you'll likely need to specify

code:

vr vr-default

instead of the default of

code:

vr vr-mgmt

RE: Failed to download image - Error: File could not be unwrapped

Stephane_Grosj1 — Thu, 02 Apr 2015 03:26:00 GMT

In your command:

# download image memorycard summitX-15.3.4.6-patch1-5.x primary

is the file extension ".x" a typo in this forum, or did you enter that command for real? you shouldn't be allowed to use such a file type.

RE: Failed to download image - Error: File could not be unwrapped

Paul_Thornton — Thu, 02 Apr 2015 14:41:00 GMT

Drew's comment above about the VR is almost certainly why you can't make TFTP work. The switch is trying to reach the TFTP server using the mgmt port and not a configured VLAN.

You need to use something like:

download image summitX-15.7.1.4.xos vr vr-default primary

RE: Failed to download image - Error: File could not be unwrapped

Ahmed_AbdelFatt — Wed, 08 Apr 2015 11:30:00 GMT

Switch: X460-24t has external USB ports, I put new image on the flash and used the below command and it works

"download image memorycard summitX-15.3.4.6-patch1-5.xos primary"

This is easier and faster than TFTP.

thanks alot all for your support !

RE: Failed to download image - Error: File could not be unwrapped

Alexandr_P — Wed, 08 Apr 2015 11:40:00 GMT

Hi, all!

Is any body has a problem - that USB-flash can't mount?
USB mount normally only after reboot switch.

RE: Failed to download image - Error: File could not be unwrapped

Drew_C — Wed, 08 Apr 2015 11:40:00 GMT

<content-quote data-username="Alexandr P">Hi, all!

Is any body has a problem - that USB-flash can't mount?
USB mount normally only after reboot switch.</content-quote>Slightly different topic, so we'll discuss separately. Please reference the new conversation here: USB drive doesn't mount until switch is rebooted