topic RE: X460-48p STOCK FOR SPARE in ExtremeSwitching (EXOS/Switch Engine)

X460-48p STOCK FOR SPARE

JUAN_MARTINEZ — Thu, 14 Jun 2018 03:16:00 GMT

I´m finishing my leasing period for fifty (50) X460-48P switches. I´m want to buy 5 switches as an spare in order to have in stock in case of any damage or problem. I don´t wanna pay maintenance or monitoring. Is it make sense for you? Do I´ll have any problem or misunderstanding that i´m not considering?

RE: X460-48p STOCK FOR SPARE

Eric_Burke — Thu, 14 Jun 2018 03:29:00 GMT

In my experience, the hardware failing is one of the less likely problems. Usually in our case, when we need help - it's technical in nature and the lack of support is a real problem. You're also not entitled to firmware updates without support. I strongly suggest against this method of "protection".

RE: X460-48p STOCK FOR SPARE

JUAN_MARTINEZ — Thu, 14 Jun 2018 19:51:00 GMT

Thank you Eric for your advise. Do you have any idea for the annual cost for monitoring/support service for this switches?

RE: X460-48p STOCK FOR SPARE

EtherMAN — Thu, 14 Jun 2018 20:44:00 GMT

We have over 2000 Extreme switches and typically don't put any hardware support on the single racj unit switches. We have spares for all the different switches and parts. We do purchase and keep up the TAC/Software support which is a fraction of the cost compared to hardware and software. You will need to get with your sales rep for pricing. If and when your model of 460 goes end of sale is when you stop paying the TAC/Software support as software development of that line will pretty much be over.