https://community.extremenetworks.com/t5/extremeswitching-exos-switch/extremeswitching-dual-10gbe-upgrade-license/m-p/58354#M17298 Hi all,<BR /> <BR /> I have X440-G2-24t with S/N 1711N-40484 and Voucher ID : “Dual 10GbE Upgrade License”. I active them in Extreme Portal à Assetsà Generate License but can’t active.<BR /> <BR /> Error message appears:<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="59671dbd072d4764aac7010dbe389d09_RackMultipart20171023-26978-a861hk-Capture_inline.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/2985iD0916A6F63EC82F7/image-size/large?v=v2&amp;px=999" role="button" title="59671dbd072d4764aac7010dbe389d09_RackMultipart20171023-26978-a861hk-Capture_inline.png" alt="59671dbd072d4764aac7010dbe389d09_RackMultipart20171023-26978-a861hk-Capture_inline.png" /></span></P><BR /> <BR /> Help me please!<BR /> Mon, 23 Oct 2017 12:45:00 GMT Long_Tran 2017-10-23T12:45:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/extremeswitching-dual-10gbe-upgrade-license/m-p/58354#M17298 Hi all,<BR /> <BR /> I have X440-G2-24t with S/N 1711N-40484 and Voucher ID : “Dual 10GbE Upgrade License”. I active them in Extreme Portal à Assetsà Generate License but can’t active.<BR /> <BR /> Error message appears:<BR /> <BR /> <P class="fancybox-image"><span class="lia-inline-image-display-wrapper" image-alt="59671dbd072d4764aac7010dbe389d09_RackMultipart20171023-26978-a861hk-Capture_inline.png"><img src="https://community.extremenetworks.com/t5/image/serverpage/image-id/2985iD0916A6F63EC82F7/image-size/large?v=v2&amp;px=999" role="button" title="59671dbd072d4764aac7010dbe389d09_RackMultipart20171023-26978-a861hk-Capture_inline.png" alt="59671dbd072d4764aac7010dbe389d09_RackMultipart20171023-26978-a861hk-Capture_inline.png" /></span></P><BR /> <BR /> Help me please!<BR /> Mon, 23 Oct 2017 12:45:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/extremeswitching-dual-10gbe-upgrade-license/m-p/58354#M17298 Long_Tran 2017-10-23T12:45:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/extremeswitching-dual-10gbe-upgrade-license/m-p/58355#M17299 Hi Long Tran,<BR /> <BR /> There are two accounts mapped to the serial number and it is corrected now. <BR /> <BR /> Please try once again and check if you are able to generate license key from the portal. Mon, 23 Oct 2017 12:50:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/extremeswitching-dual-10gbe-upgrade-license/m-p/58355#M17299 Naresh 2017-10-23T12:50:00Z https://community.extremenetworks.com/t5/extremeswitching-exos-switch/extremeswitching-dual-10gbe-upgrade-license/m-p/58356#M17300 Thank Naresh. I am success to active license Wed, 25 Oct 2017 09:00:00 GMT https://community.extremenetworks.com/t5/extremeswitching-exos-switch/extremeswitching-dual-10gbe-upgrade-license/m-p/58356#M17300 Long_Tran 2017-10-25T09:00:00Z